Description: Toner supply feed lock M Under the condition that the Toner Cartridge has not reached the end, an error that no toner is supplied has been detected over n times in succession. n: The value was set at SP3-131-015.
Causes: • Disconnected or broken Solenoid: Upper cover. (Failed to open the toner supply shutter) • Disconnection of Toner Supply Clutch • Failed PCDU. (Toner leak) • Toner clogging
Remedy: • Check the connector connection or check for broken wire. • Replace the Solenoid: Upper Cover • Replace the PCDU • Replace the Toner Cartridge.
Code: 332-04
Description: Toner supply feed lock Y Under the condition that the Toner Cartridge has not reached the end, an error that no toner is supplied has been detected over n times in succession. n: The value was set at SP3-131-015.
Causes: • Disconnected or broken Solenoid: Upper cover. (Failed to open the toner supply shutter) • Disconnection of Toner Supply Clutch • Failed PCDU. (Toner leak) • Toner clogging
Remedy: • Check the connector connection or check for broken wire. • Replace the Solenoid: Upper Cover • Replace the PCDU • Replace the Toner Cartridge.
Code: 364-01
Description: Toner End Sensor output count error Bk The output count from the Toner End Sensor indicates an average of 0.
Causes: - Bad connector contact or connector disconnected/wire broken - Failed TE Sensor
Remedy: - Turn the main power of the printer OFF and then ON - Check the connector connection or check for broken wire. - Replace the LED Head. - Replace the TE sensor (using the same troubleshooting procedure as for LED).
Code: 364-02
Description: Toner End Sensor output count error C The output count from the Toner End Sensor indicates an average of 0.
Causes: - Bad connector contact or connector disconnected/wire broken - Failed TE Sensor
Remedy: - Turn the main power of the printer OFF and then ON - Check the connector connection or check for broken wire. - Replace the LED Head. - Replace the TE sensor (using the same troubleshooting procedure as for LED).
Code: 364-03
Description: Toner End Sensor output count error M The output count from the Toner End Sensor indicates an average of 0.
Causes: - Bad connector contact or connector disconnected/wire broken - Failed TE Sensor
Remedy: - Turn the main power of the printer OFF and then ON - Check the connector connection or check for broken wire. - Replace the LED Head. - Replace the TE sensor (using the same troubleshooting procedure as for LED).
Code: 364-04
Description: Toner End Sensor output count error Y The output count from the Toner End Sensor indicates an average of 0.
Causes: - Bad connector contact or connector disconnected/wire broken - Failed TE Sensor
Remedy: - Turn the main power of the printer OFF and then ON - Check the connector connection or check for broken wire. - Replace the LED Head. - Replace the TE sensor (using the same troubleshooting procedure as for LED).
Code: 365-01
Description: Toner End Sensor upper limit sensor error Bk The Toner End Sensor still indicates that the remaining amount of toner is at the "upper limit", although 30 g or more toner has been consumed.
Causes: - Stained TE Sensor surface - Failed TE Sensor
Remedy: • Turn the main power of the printer OFF and then ON. • Check the connector connection. • Clean/replace the sensor (using the same troubleshooting procedure as for LED).
Code: 365-02
Description: Toner End Sensor upper limit sensor error C The Toner End Sensor still indicates that the remaining amount of toner is at the "upper limit", although 30 g or more toner has been consumed.
Causes: - Stained TE Sensor surface - Failed TE Sensor
Remedy: • Turn the main power of the printer OFF and then ON. • Check the connector connection. • Clean/replace the sensor (using the same troubleshooting procedure as for LED).