Code :

Code: 636-01
Description: Expanded authentication module error
If the expanded authentication management is set to “Enabled”, an error is detected when: • There is no external expanded authentication module in the machine; • The SD card or the file of the expanded authentication module is broken;
Causes: • There is no external expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken
Remedy: • Install the correct SD card or the file of expanded authentication module. • Install the DESS module. • Make the following settings using the Super Service SP, and then turn off/on the main power switch: • Controlled access: Set the expanded authentication management setting (SP5-401-160) to 0. • Controlled access: Set the detailed setting of the expanded authentication management (SP5-401-161) to 0. • Give the Security All-Clear (SP5-876-1).

Code: 636-02
Description: IC card error
When the version of the expanded authentication module is not correct.
Causes: The version of the expanded authentication module is not correct.
Remedy: Install the correct expanded authentication module.

Code: 637
Description: Tracking information notification error
When the tracking information is lost.
Causes: 637-01 Notification to the tracking SDK application has failed. 637-02 Communication with the tracking management server has failed.
Remedy: Turn the power OFF and then ON.

Code: 650
Description: Communication error of the remote service modem
When an error in the communication line of the Cumin-M Embeded RC gate as a modem due to the incorrect Embeded RC gate Cumin modem setting is detected when the power is turned on.
Causes: 650-01 Dial-up authentication has failed. 650-04 Call has failed due to incorrect modem setting. 650-05 The supply current is not sufficient. Defective communication line or defective connection. 650-13 The modem board is not installed even though the Cumin-M Embeded RC gate as a modem is installed. 650-14 The modem board is installed even though the Cumin-N Embeded RC gate as a network equipment modem is installed, or the wired/ wireless LAN does not work properly.
Remedy:

Code: 651-00
Description: Incorrect dial-up connection by the remote service modem
When the unexpected error occurs when the Embeded RC gate as a modem Cumin-M tries to call the center with a dial-up connection.
Causes: 651-01 chat program parameter error 651-02 chat program execution error
Remedy:

Code: 652-00
Description: Remote service ID2 mismatch error
When the ID2 of the individual certificate for the device does not match the ID2 of the NVRAM.
Causes: • The controller board has been replaced with the one with which the Embeded RC gate Cumin was installed to the different machine in the past. • The NVRAM has been replaced with the one that was once used in the different machine.
Remedy: If an error occurs during the Embeded RC gate Cumin installation: CE checks the validity of the certificate, the NVRAM and the device identification number; create a common certificate; and then install the modem again. If an error occurs after the Embeded RC gate Cumin installation: CE clears the installation of the Embeded RC gate Cumin. The engineer checks the validity of the certificate, the NVRAM and the device identification number; create a common certificate; and then install the modem again.

Code: 653-00
Description: Incorrect ID2 for the remote service
When the ID2 stored in the NVRAM has one of the following problems: • The string length is not 17. • Includes the characters that cannot be printed. • All space characters. • NULL
Causes: Replace the NVRAM.
Remedy: Replace the NVRAM. CE clears the installation of the Embeded RC gate Cumin, creates a common certificate, and then installs the Embeded RC gate modem again.

Code: 669
Description: EEPROM communication error
An error is notified during EEPOM communication and the printer does not recover after three retries.
Causes:
Remedy: Turn the power OFF and then ON.