• Code: 872-00
• Description: HDD mail received data error
  An error is detected in the HDD at machine power-on
• Causes: • Defective HDD • Power failure while accessing the HDD
• Remedy: • Use SP5832-007 to initialize the HDD (HDD-related: Format: Mail received data). • Replace the HDD.

• Code: 873-00
• Description: HDD mail transfer error
  An error is detected in the HDD at machine power-on.
• Causes: • Defective HDD • Power failure while accessing the HDD
• Remedy: • Use SP5832-008 to initialize the HDD (HDD-related: Format: Mail transfer data). • Replace the HDD.

• Code: 875
• Description: Delete All error (HDD)
  An error is detected before executing HDD Erase.
• Causes: 875-01 • Error occurred at “hddchack –I”. 875-01 • Data erase failed.
• Remedy: Turn the main switch off and on.

• Code: 876-00
• Description: Log data error An error was detected in the handling and configuration of the log data at power up or during machine operation.
• Causes: 876-01 • Damaged log data file (This can be caused by the machine being switched off while it is operating.) 876-02 • The log encryption setting is enabled, but no encryption module is installed. 876-03 Invalid log encryption key (due to defective NVRAM data) 876-04 • The log data file has been encrypted even though log encryption is disabled (due to a defective NVRAM). • The log data file has not been encrypted even though log encryption is enabled (due to a defective NVRAM) 876-05 • Installed NVRAM has been used in another machine. • Installed HDD has been used in another machine. 876-99 • Causes other than those described above
• Remedy:

• Code: 878
• Description: TPM system authentication error
• Causes: 878-01 Defective file system in the USB Flash memory 878-02 An error occurred in the TPM or the TPM driver. 878-03 An error occurred in the TPM software stack.
• Remedy: Replace the Controller Board.

• Code: 881
• Description: Management area error
  Defective software has been detected.
• Causes: Abnormal accumulation of authentication information in the software
• Remedy: Turn the main switch off and on.

• Code: 900
• Description: Electronic counter error
  The value provided by the electronic total counter is outside the normal range.
• Causes: • Unexpected NVRAM installed • Defective NVRAM • NVRAM data corruption • Data is stored in an unexpected area due to external causes. • The count requests made by SRM upon receiving the PRT have not yet been processed.
• Remedy: Install an NVRAM device designed specifically for the model.

• Code: 920
• Description: Printer application error
  A serious application error that stops the machine from operating is detected.
• Causes: 920-00 At PM startup, no response was returned within the specified period of time. 920-01 A time-out occurred during PM operation. 920-02 WORK memory acquisition failed. 920-03 The filter process cannot be started. 920-04 The filter process was aborted.
• Remedy: Turn the main switch off and on.