• Code: 860-00
• Description: Hard disk startup error at power-on
• Causes: • The hard disk has not yet initialized. • Broken label data • Defective hard disk
• Remedy: Initialize the hard disk from SP mode.

• Code: 863
• Description: HDD data read failure
  When the data stored in the HDD cannot be read properly.
• Causes: A bad sector occurred during operation.
• Remedy: Replace the HDD.

• Code: 864
• Description: HDD data CRC error
  When the CRC error reply is returned from the hard disk during HDD operation.
• Causes: A bad sector occurred during operation.
• Remedy: • Format the HDD. • Replace the HDD.

• Code: 865
• Description: HD access error
  When the error reply is returned during HDD operation.
• Causes: The error reply returned from the HDD was other than SC863 (bad sector) or SC864 (CRC error). ((Branch numbers 01 to 23 refer to the generated partition codes, a to v, respectively.)
• Remedy: Replace the HDD.

• Code: 866-00
• Description: SD card authentication error
  When a correct license for digital authentication is not found in a SD card application.
• Causes: The SD card contains the wrong program data.
• Remedy: Store the correct program data on the SD card.

• Code: 867
• Description: SD card removal detection
  When an application SD card is removed from the slot while the application is activated.
• Causes: An application SD card has been removed from the slot. 867-00 Removed from the mount point /mnt/sd0. 867-01 Removed from the mount point /mnt/sd1. 867-02 Removed from the mount point /mnt/sd2.
• Remedy: Turn the main switch off and on.

• Code: 868
• Description: SD card access error
  When an error reply is returned while the SD controller board is in operation.
• Causes: • Defective SD card • Defective SD controller
• Remedy: 868-01 Download the Panasonic SD card formatter SD Formatter 3.1 (which is available at http://panasonic.jp/support/sd_w/download/ index.html), and then format the SD card on a Windows PC. 868-02 After turning the main switch off, remove the SD card to see if there is any problem on the contact surface between the SD card slot and the SD card. If there is no problem, re-insert the SD card and turn the main switch on to check whether the error occurs again. If the error still occurs, replace the SD card with the equivalent application SD card, and then turn the main switch on again to check whether the error occurs. If the error persists even after replacing the SD card, replace the Controller Board.

• Code: 870
• Description: Address book data error
  During startup or machine operation, an error is detected in the handling and the configuration of the address book data.
• Causes: • Software bug • Incorrect reference to the address book data source (inside the machine, delivery server settings, and LDAP settings) • Inconsistent encryption settings and encryption key (This occurs as a result of a failure to initialize the address book data whenever replacing NVRAM or HDD.) • The media that stores the address book data—such as SD card or HDD—has been removed, or the machine configuration does not match the application setting. • Data corruption was detected while accessing the address book data.
• Remedy: • Install the media containing the address book data correctly, then turn the main switch off and then on again. • Reset all of the option settings for HDD, SD/USB, and FlashROM (07A) to their defaults, and then run the following SP: SP5-846-046: UCS: Initialize all settings, address book data, and authentication information configuration information. (After implementation, wait for at least three seconds.) SP5-832-006: Initialize the partition (for HDD-equipped machines only).