Code :

Code: 981
Description: <device> comm
Remedy: Engine protocol violation detected by the specified device. • Engine • Duplex Option • Tray x (where x=1,2,3,4, or 5)

Code: 982
Description: <device> comm
Remedy: Communications error detected by the specified device. Output Bin (where x=1,2,3,or 6) Note: This message is used for single bin output devices. Bins x to y (where x to y= 1 to 5, 2 to 6, or 6 to 10)

Code: 983
Description: <device> comm
Remedy: Invalid command received by the specified device. Note: This message is used for multiple bin output devices. Note: Check the autoconnects above and below the failing option to make sure they are seated and connected correctly. Go to service check for the device indicated.

Code: 990
Description: <device>
Remedy: This error message indicates that an equipment check condition has occurred in the specified device, but the device is unable to identify the exact component failure. Go to “For 990 Service Error - Tray x, x=Tray 2, 3, 4 or 5, this is the tray that has a problem or needs service.” Note: <device> can be one of the following: • Duplex option • Tray x (where x=1,2,3,4, or 5) • Output bin x (where x=1,2,3, or 6) Note: This message is used for single bin output devices. Output bin x to y (where x=1 to 5, 2 to 6, or 6 to 20) Note: This message is used for multiple bin output devices. Go to the service check for the device indicated.

Code: 991
Description: <device> System Card Failure
Remedy: This error message indicates that a device has detected an equipment check in its system board. Note: <device> can be one of the following; • Duplex option • Tray x (where x=1,2,3,4 or 5) • Output bin x (where x=1,2,3, or 6) Note: This message is used for single bin output devices. • Output bin x to y (where x=1 to 5, 2 to 6, or 6 to 20) Note: This message is used for multiple bin output devices. Go to the service check for the device indicated.