• Code: 199
• Description: Service Reflash RIP
• Remedy: The printer has detected an invalid version of the RIP code and must be reflashed to the approved version. Contact your next level support.

• Code: 230
• Description: Paper Jam Clear Paper Path Leave Job in Finisher area 5
• Remedy: Primary: Paper has most likely jammed in the duplex option. Remove the duplex tray to access the jam. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “230 Paper Jam” on page 2-74.

• Code: 24x
• Description: Paper Jam Clear Paper Path Leave Job in Finisher area 5
• Remedy: Primary: This paper jam message can apply to both the 500-sheet Option Tray and HCIT option. Tray x (x=2 through 4). Open the option side access door and then the tray. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “24x Paper Jam” on page 2-74.

• Code: 250
• Description: Paper Jam Clear Paper Path Leave Job in Finisher area 5
• Remedy: Primary: Paper is jammed in the MPF. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “250 Paper Jam” on page 2-78.

• Code: 271
• Description: Paper Jam Clear Paper Path Leave Job in Finisher area 5
• Remedy: Primary: Paper has jammed at Output Bin 1. Open the door of Bin 1 to access the jammed media. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “271 Paper Jam - check bin 1” on page 2-80.

• Code: 272
• Description: Paper Jam Clear Paper Path Leave Job in Finisher area 5
• Remedy: Primary: Media is jammed in the 5-Bin Mailbox Option. Open the rear door of option to access the jammed media. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “272 Paper Jam - check bin x” on page 2-81.

• Code: 280
• Description: Paper Jam Clear Paper Path Leave sheets in Finisher area 5
• Remedy: Primary: Media has jammed in the Finisher Option. Open the finisher option front door to access the jammed pages. Secondary: If sheets have been accumulated to be stapled when the jam is detected, the printer alternately flashes the primary and secondary messages indicating the accumulated sheets should not be removed during jam clearing. Note: When the secondary message is displayed, if the accumulated sheets are removed the printer will not reprint these sheets. Also if the print job is completed, the portion of the job printed after the jam will not be stapled. If removing the jammed media does not fix the problem, go to “280 Paper Jam” on page 2-82.

• Code: 282
• Description: Staple Jam Check Stapler Remove Job from Finisher
• Remedy: The stapler device detects a paper jam during normal stapler operation such as when printing and stapling jobs. Check stapler are for jam in accumulator or stapler. Remove stapler cartridge to check for staple jam. Note: After the error has been cleared, the printer does not reprint any pages which existed in the accumulator for stapling. The following actions can be taken while either the primary or secondary messages are displayed: Press Go to initiate priming and resume printing.