Remedy: No first Hysnc - black Check for the correct installation of all the cables to the system board and in the printhead assembly; J12 and J13 on the system board. Go to “System board”. J12 and J13 on the system board. Go to “System board” on page 5-8. If the cables are connected correctly, go to “Printhead diagnostics”
Code: 114
Description: Printhead Error
Remedy: A black printhead servo error has been detected. Verify all packing material have been removed from the printer. Check at the top of the cartridge for the cardboard or plastic packaging. If error persists, see “Printhead diagnostics”
Code: 115
Description: Printhead Error
Remedy: A cyan printhead servo error has been detected. Verify all packing material have been removed from the printer. Check at the top of the cartridge for the cardboard or plastic packaging. If error persists, see “Printhead diagnostics”.
Code: 116
Description: Printhead Error
Remedy: A magenta printhead servo error has been detected. Verify all packing material have been removed from the printer. Check at the top of the cartridge for the cardboard or plastic packaging. If error persists, see “Printhead diagnostics”.
Code: 117
Description: Printhead Error
Remedy: A yellow printhead servo error has been detected. Verify all packing material have been removed from the printer. Check at the top of the cartridge for the cardboard or plastic packaging. If error persists, see “Printhead diagnostics”.
Code: 120
Description: Fuser Error
Remedy: Wrong fuser lamp - hot roll - replace the fuser assembly. See “Fuser assembly”