• Code: 116-720
• Description: PCL Memory Low, Page Simplified There is a problem in the PostScript data and an error occurred in PostScript grammar interpretation or language interpretation. Note: This Status Code is not related to any hardware fault.
• Causes:
• Remedy: 1. Change the print job data size; smaller image file, document, or other job file size and try the print job again. Does the error persist? Change file size or type. Complete.

• Code: 117-331 ... 117-343
• Description: Image Processor related error occurred. System Restart
• Causes: • IP Board, PL7.1.9
• Remedy: 1. Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2. Does the error persist? Go to step 3. Complete. 3. Replace the IP Board; Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Does the error persist? Complete.

• Code: 124-333
• Description: ASIC Failure Restart Printer
• Causes: • LED Driver Board, PL7.1.5 • LED/MCU Cable, PL7.1.6 • MCU Board, PL7.2.2
• Remedy: 1. Check connectors P/J23 and P/J1 on the MCU Board and LED Driver Board. Are the connections secure? Go to step 3. Reconnect the connectors P/J23 and P/J1, and then go to step 2. 2. Does the error persist? Go to step 3. Complete. 3. Disconnect the MCU Board P/J23 and the LED Driver Board P/J1, and check the LED/MCU Cable continuity. Is the cable damaged? Replace the LED/MCU Cable. Go to step 4. 4. Replace the LED Driver Board. Does the error persist? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.

• Code: 134-211
• Description: Fax Card Modem Error.
• Causes: • IP Board, PL7.1.9 • Fax Board, PL7.1.22 • Fax Harness. PL7.1.22 • MCU Board, PL7.2.2
• Remedy: 1. Disconnect the Fax Harness at P/J2 on the IP Board and the corresponding P/J on the Fax Board. Check the Fax Harness for continuity. Is the cable OK? Go to step 2. Replace the Fax Harness. 2. Replace the PACKAGE ASSY FAX LT PL7.1.15 Does the error persist? Replace the IP Board. Complete.

• Code: 191-310, 191-311
• Description: XERO Life Over (Counter) The Printer (XERO DEVE LPH BELT ASSY) has reached the replacement time. • 191-310: System Restart Printer Contact Support If Message Returns <XERO Life Over> • 191-311: XERO Life Over (Counter) <XERO Life Over>
• Causes: • MCU Board, PL7.2.2
• Remedy: 1. Turn the printer off and then on. Does the error persist? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete. 2. Contact your designated field support for assistance. Complete.

• Code: 193-700
• Description: Custom Toner Mode The printer is in custom toner mode.
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1. Loosen the screws on the IP Board, then tighten the screws to reseat the board. Check that all the connectors on the IP Board are secure. Does the problem persist? Go to step 2. Complete. 2. Replace the IP Board (Phaser 6020/6022 and WorkCentre 6025 MFP, WorkCentre 6027 MFP. Does the error persist? 1. SaveNVM to ESS 2. Replace the MCU Board. 3. LoadNVM from ESS Complete.