Code :

Code: 116-314 ... 116-343
Description: Controller System Error The printer controller has detected error. Note For Chain Link 116-324: This error has occurred due to an optional 256 MB memory card is installed. Data is corrupted due to that it was stored/ accessed at incorrect locations. • Chain Link 116-314: On Board Network MAC Address Checksum Error • Chain Link 116-315: ESS On Board RAM W/R Check Fail • Chain Link 116-317: ESS ROM Check (Main) Fail • Chain Link 116-323: ESS NVRAM1 W/R Check Fail • Chain Link 116-324: ESS Illegal Exception • Chain Link 116-326: ESS NVRAM2 W/R Check Fail • Chain Link 116-327: ESS Instruction Cache Error • Chain Link 116-328: ESS Data Cache Error • Chain Link 116-343: ASIC Error (ASIC Fail)
Causes: • Image Processor Board, PL9.1.27 • Memory Card, PL9.1.30
Remedy: 1 1. Print the Configuration page and check the total memory capacity. 2. Does the total memory capacity show 512 MB? Go to step 2. Go to step 3. 2 1. Check the memory card in the optional memory slot. 2. Is there a 256 MB memory card installed? Remove the optional 256 MB memory card. Go to step 3. 3 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 4 Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-316, 116-320
Description: RAM Error The printer controller has detected RAM error. • Chain Link 116-316: ESS DIM Slot RAM W/R Check Fail • Chain Link 116-320: ESS DIMM Slot RAM Error
Causes: • Image Processor Board, PL9.1.27 • Memory Card (Option), PL9.1.30
Remedy: 1 1. Verify RAM is compatible with the printer. If RAM was recently installed, it may not be compatible. 2. Is RAM compatible? Go to step 2. Replace the Memory Card. 2 1. Check the Memory Card for correct installation. 2. Is the Memory Card correctly installed? Go to step 3. Complete. 3 1. Replace the Memory Card. 2. Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-333, 116-353
Description: Hard Disk Error Hard Disk error has occurred. • Chain Link 116-333: PCI Option #0 Fail • Chain Link 116-353: ESS HD Fail
Causes: • Image Processor Board, PL9.1.27 • Hard Disk Drive (Option), PL91..47
Remedy: 1 1. Check the Hard Disk Drive for correct installation. Reseat the Hard Disk Drive. 2. Does the error still occur? Go to step 2. Complete. 2 1. Replace the Hard Disk Drive. 2. Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-350 ... 116-355
Description: Network Error Failure occurred on the Image Processor Board. • Chain Link 116-350: Network Error (On Board Network Communication Fail) • Chain Link 116-351: Network Error (On Board Network Ethernet BIST Parity/RAM R/W Error) • Chain Link 116-352: Network Error (On Board Network Internal Loopback Error) • Chain Link 116-355: Network Error (On Board Network Fatal Error)
Causes: • Image Processor Board, PL9.1.27
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. Go to step 2. 2 Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-390
Description: NVRAM Error When the printer is turned On, the error is detected between the NVRAM size required by the system and its actual size.
Causes: • Image Processor Board, PL9.1.27
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-392
Description: MACPHY Chip Test Error MACPHY Chip Test error occurs.
Causes: • Image Processor Board, PL9.1.27
Remedy: 1 1. Reboot the printer. 2. Does the error still occur? Go to step 2. Complete. 2 1. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-393
Description: MACPHY Internal Loop Test Error MACPHY Internal Loop Test error occurs.
Causes: • Image Processor Board, PL9.1.27
Remedy: 1 1. Reboot the printer. 2. Does the error still occur? Go to step 2. Complete. 2 1. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.

Code: 116-394
Description: MACPHY External Loop Test Error MACPHY External Loop Test error occurs.
Causes: • Image Processor Board, PL9.1.27
Remedy: 1 1. Reboot the printer. 2. Does the error still occur? Go to step 2. Complete. 2 1. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.