Description: Deve Mode Error The Deve Mode (K Mode) change failure has been detected.
Causes: • K Drive Assembly, PL8.1.10 • MCU Board, PL9.1.20
Remedy: 1 1. Perform the K Mode Solenoid test: Service Mode > Engine Diag > Motor Test > K Mode Clutch On. During the test, close the Front Cover. 2. Does the K Mode Solenoid make a clicking sound? Go to step 2. Go to step 8. 2 1. Check the K Drive Assembly for correct installation. Reseat the K Drive Assembly. 2. Does the error still occur? Go to step 3. Complete. 3 1. Check the wiring harness connectors P/J20 and P/J201 between the MCU Board and the K Mode Sensor. 2. Are the connectors securely connected? Go to step 5. Reconnect the connectors. Go to step 4. 4 Does the error still occur? Go to step 5. Complete. 5 Check the Regi Clutch Sensor Harness for continuity. 1. Disconnect P/J20 from the MCU Board and P/J201 from the K Mode Sensor. 2. Check continuity between P/J20 <=> P/J201. Go to step 6. Replace the K Drive Assembly. 6 Check the K Mode Sensor signal. 1. Disconnect P/J20 from the MCU Board. 2. Is there +3.3 V across ground <=> J20-1 pin on the MCU Board? Go to step 7. Replace the MCU Board. 7 Check the K Mode Sensor for operation. Note: Be sure to keep P/J201 and P/ J24 connectors connected. 1. Remove the K Drive Assembly. 2. Perform the K Mode Sensor test: Service Mode > Engine Diag > Sensor Test > K Mode SNR. During the test, close the Front Cover. 3. Does the voltage change when a piece of paper is inserted into the gap of the K Mode Sensor? Replace the MCU Board. Replace the K Drive Assembly. 8 1. Check the wiring harness connectors P/J24 and P/J241 between the MCU Board and the K Mode Solenoid. 2. Are the connectors securely connected? Go to step 10. Reconnect the connectors. Go to step 9. 9 Does the error still occur? Go to step 10. Complete. 10 Check the K Mode Solenoid signal. 1. Disconnect P/J24 from the MCU Board. 2. Is there +24 V across ground <=> J24-1 pin on the MCU Board when the Interlock Switch is activated? Go to step 11. Replace the MCU Board. 11 Check the K Mode Solenoid for resistance. 1. Disconnect P/J24 from the MCU Board. 2. Is the resistance across J24-1 and J24-2 about 80 to 110 ohm? Replace the MCU Board. Replace the K Drive Assembly.
Code: 042-700, 142-700
Description: Over Heat The Temperature Sensor has detected high temperature.
Remedy: 1 1. Check the room temperature. 2. Is the room temperature over 32° C? Change the room temperature or move the printer to a different location. Go to step 2. 2 1. Check the print usage. 2. Did the user print a large volume of document? Go to step 3. Go to step 4. 3 1. Allow the printer to cool down for about five minutes. 2. Does the error still occur? Go to step 4. Complete. 4 1. Check the MCU Board for correct installation. Reseat the MCU Board. 2. Does the error still occur? Go to step 5. Complete. 5 1. Replace the MCU Board. 2. Does the error still occur? Replace the Feeder Assembly. Complete.
Code: 061-370
Description: Laser Error An error was detected in the Laser Unit.
Causes: • Laser Unit, PL5.1.2 • MCU Board, PL9.1.20
Remedy: 1 1. Check the Laser Unit for correct installation. 2. Is the Laser Unit correctly installed? Go to step 3. Reseat the Laser Unit. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 1. Check the wiring harness connectors P/J12 and P/J151 between the MCU Board and the Laser Unit. 2. Are the connectors securely connected? Go to step 5 Reconnect the connectors. Go to step 4. 4 Does the error still occur? Go to step 5. Complete. 5 1. Check the MCU Board for correct installation. 2. Is the MCU Board correctly installed? Go to step 7. Reseat the MCU Board. Go to step 6. 6 Does the error still occur? Go to step 7. Complete. 7 1. Replace the Laser Unit. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 072-215
Description: Optional 550-Sheet Feeder Error The Optional 550-Sheet Feeder has failed.
Causes: • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15 • Feeder Unit Harness, PL12.2.3 • Tray 3 Feeder Board, PL12.2.6 • Optional 550-Sheet Feeder, PL12.1.1
Remedy: 1 1. Check the Optional 550-Sheet Feeder for correct installation. 2. Is the Optional 550-Sheet Feeder correctly installed? Go to step 3. Reseat the Optional 550- Sheet Feeder. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 1. Check the wiring harness connectors P/J28, P/J281, and P/ J419 between the MCU Board and the Tray 3 Feeder Board. 2. Are the connectors securely connected? Go to step 5. Reconnect the connectors. Go to step 4. 4 Does the error still occur? Go to step 5. Complete. 5 Check the Feeder Unit Harness for continuity. 1. Disconnect P/J419 from the Feeder Board and P/J281 from the Right Side Harness. 2. Check continuity between P/J419 <=> P/J281. Go to step 6. Replace the Optional 550- Sheet Feeder. 6 Check the Right Side Harness for continuity. 1. Disconnect P/J28 from the MCU Board and P/J281 from the Feeder Harness. 2. Check continuity between P/J28 <=> P/J281. To go step 7. Replace the Right Side Harness. 7 1. Replace the Optional 550-Sheet Feeder. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 077-215
Description: Duplex Error The Duplex Unit has failed.
Causes: • Front Cover Harness, PL1.2.11 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15 • Duplex Unit, PL11.1.1 • Duplex Unit Harness, PL11.1.18
Remedy: 1 1. Check the Duplex Unit for correct installation. 2. Is the Duplex Unit correctly installed? Go to step 3. Reseat the Duplex Unit. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 1. Check the wiring harness connectors P/J27, P/J272, P/J2720, and P/J428 between the Duplex Board and the MCU Board. 2. Are the connectors securely connected? Go to step 5. Reconnect the connectors. Go to step 4. 4 Does the error still occur? Go to step 5. Complete. 5 Check the Duplex Unit Harness for continuity. 1. Disconnect P/J428 from the Duplex Board and P/J2720 Front Cover Harness. 2. Check continuity between P/J428 <=> P/J2720. Go to step 6. Replace the Duplex Unit. 6 Check the Front Cover Harness for continuity. 1. Disconnect P/J272 from the Right Side Harness and P/J272 from the Duplex Unit Harness. 2. Check continuity between P/J272 <=> P/J2720. Go to step 7. Replace the Front Cover Harness. 7 Check the Right Side Harness for continuity. 1. Disconnect P/J272 from the Front Cover Harness and P/J27 from the MCU Board. 2. Check continuity between P/J272 <=> P/J27. Go to step 8. Replace the Right Side Harness. 8 1. Replace the Duplex Unit. 2. Does the error still occur? Replace the MCU Board. Complete.
Remedy: 1 1. Check the Front Cover for damage. 2. Are there any damages on the Front Cover Assembly? Replace the Front Cover Assembly. Go to step 2. 2 Check the Interlock Switch for operation. 1. Perform the Interlock Switch test: Service Mode > Engine Diag > Sensor Test > Interlock Switch. 2. Does number on the Control Panel increase by one when the Front Cover is operated? Replace the MCU Board. Go to step 3. 3 1. Replace the Interlock Assembly Harness. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 077-906
Description: Open Door A Transparency Set has occurred.
Causes: • K Drive Assembly, PL8.1.10 • MCU Board, PL9.1.20
Remedy: 1 1. Check the paper type. 2. Is the paper type correct? Go to step 2. Replace the paper. 2 1. Check the paper type setting. 2. Does the paper match with the settings in the Control Panel? Go to step 3. Correct the paper settings in the Control Panel. Go to step 3. 3 1. Check the MCU Board for correct installation. Reseat the MCU Board. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 092-651
Description: ADC Sensor Error (High Density) The ADC Sensor has detected high density error.
Causes: • Front Cover Harness, PL1.2.11 • Transfer Unit, PL4.1.1 • Laser Unit, PL5.1.2 • Print Cartridge (C/M/Y/K), PL5.1.18-21 • Main Drive Assembly, PL8.1.2 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.1
Remedy: 1 1. Check the detailed error code on the Control Panel (press the Up and Down buttons simultaneously). 2. Does code “01” display on the Control Panel? Go to step 2. Go to step 10. 2 1. Check the Transfer Unit for correct installation. 2. Is the Transfer Unit correctly installed? Go to step 4. Reseat the Transfer Unit. Go to step 3. 3 Does the error still occur? Go to step 4. Complete. 4 1. Check the toner density. Perform Gradation Test Print: Service Mode > Test Print > Gradation ESS. 2. Compare the density of four colors toner. Is there dark color on the print? Go to step 5. Replace the MCU Board. 5 Check the Solenoid in the Transfer Unit for operation. 1. Perform the ADC Sensor Solenoid test: Service Mode > Engine Diag > Motor Test > ADC (CTD) Sensor Solenoid. 2. Perform the ADC Sensor LED test: Service Mode > Engine Diag > Motor Test > ADC (CTD) Sensor LED. 3. Does the ADC Sensor operate properly? Replace the corresponding Print Cartridge. Go to step 6. 6 1. Check the wiring harness connectors P/J27, P/J272, and P/ J2721 between the MCU Board and the Transfer Unit. 2. Are the connectors securely connected? Go to step 7. Reconnect the connectors. Go to step 7. 7 Check the Front Cover Harness for continuity. 1. Disconnect P/J2721 from the Transfer Unit and P/J272 from the Right Side Harness. 2. Check continuity between P/J2721 <=> P/J272. Go to step 8. Replace the Front Cover Harness. 8 Check the Right Side Harness for continuity. 1. Disconnect P/J27 from the MCU Board and P/J272 from the Front Cover Harness. 2. Check continuity between P/J27 <=> P/J272. Go to step 9. Replace the Right Side Harness. 9 Check the ADC Sensor signal. 1. Disconnect P/J27 from the MCU Board. 2. Is there +5 V across ground <=> J27-7 pin? Replace the Transfer Unit. Replace the MCU Board. 10 1. Check the detailed error code on the Control Panel (press the Up and Down buttons simultaneously). 2. Does code “02” display on the Control Panel? Go to step 11. Go to step 1. 11 1. Check the Transfer Unit for correct installation. 2. Is the Transfer Unit correctly installed? Go to step 13. Reseat the Transfer Unit. Go to step 12. 12 Does the error still occur? Go to step 13. Complete. 13 1. Check the Print Cartridges for correct installation. 2. Are the Print Cartridges correctly installed? Go to step 15. Reseat the Print Cartridge(s). Go to step 14. 14 Does the error still occur? Go to step 15. Complete. 15 1. Check the toner density. Perform Gradation Test Print: Service Mode > Test Print > Gradation ESS. 2. Compare the density of four colors toner. Is there dark color on the print? Go to step 16. Replace the MCU Board. 16 Check the Solenoid in the Transfer Unit for operation. 1. Perform the ADC Sensor Solenoid test: Service Mode > Engine Diag > Motor Test > ADC (CTD) Sensor Solenoid. 2. Perform the ADC Sensor LED test: Service Mode > Engine Diag > Motor Test > ADC (CTD) Sensor LED. 3. Does the ADC Sensor operate properly? Go to step 21. Go to step 17. 17 1. Check the wiring harness connectors P/J27, P/J272, and P/ J2721 between the MCU Board and the Transfer Unit. 2. Are the connectors securely connected? Go to step 18. Reconnect the connectors. Go to step 18. 18 Check the Front Cover Harness for continuity. 1. Disconnect P/J2721 from the Transfer Unit and P/J272 from the Right Side Harness. 2. Check continuity between P/J2721 <=> P/J272. Go to step 19. Replace the Front Cover Harness. 19 Check the Right Side Harness for continuity. 1. Disconnect P/J27 from the MCU Board and P/J272 from the Front Cover Harness. 2. Check continuity between P/J27 <=> P/J272. Go to step 20. Replace the Right Side Harness. 20 Check the ADC Sensor signal. 1. Disconnect P/J27 from the MCU Board. 2. Is there +5 V across ground <=> J27-7 pin? Replace the Transfer Unit. Replace the MCU Board. 21 1. Replace the corresponding Print Cartridge. 2. Does the error still occur? Replace the Laser Unit. Complete.