Description: Load Tray 1 (MPT) (No Suitable Paper) The type or size of paper mismatched or Tray 1 (MPT) is empty.
Causes: • Tray 1 (MPT) Actuator Assy., PL2.1.24 • Tray 1 No Paper Actuator, PL2.1.26 • Tray 1 No Paper Sensor, PL3.1.15 • MPT NPP Harness, PL3.1.17 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15
Remedy: 1 1. Check the paper size. 2. Does the paper size meet specifications? Go to step 2. Replace the paper with the correct specifications. 2 1. Check the paper size setting. 2. Does the paper match with the settings in the Control Panel? Go to step 3. Correct the paper settings in the Control Panel. Go to step 3. 3 Check the paper type. • Paper in the tray • Paper type setting in the Control Panel • Paper type of the printing job Go to step 4. Correct the paper type setting in the Control Panel. 4 1. Check the Tray 1 (MPT) Actuator. 2. Does the Actuator operate smoothly? Go to step 5. Replace the Tray 1 (MPT) No Paper Actuator. 5 1. Perform the Tray 1 (MPT) No Paper test: Service Mode > Engine Diag > Sensor Test > MPT No Paper. 2. Does the number on the Control Panel increase by 1 when the Actuator is activated? Replace the MCU Board. Go to step 6. 6 1. Check the wiring harness connectors P/J28, P/J282, and P/ J2821 between the Tray 1 No Paper Sensor and the MCU Board. Go to step 7. Reconnect the connectors. Go to step 7. 7 Check the Right Side Harness for continuity. 1. Disconnect P/J28 from the MCU Board and P/J282 from the MPT NPP Harness. 2. Check continuity between P/J28 <=> P/J282. Go to step 8. Replace the Right Side Harness. 8 Check the Tray 1 (MPT) NPP Harness for continuity. 1. Disconnect P/J282 from the Right Side Harness and P/J2821 from the No Paper Sensor. 2. Check continuity between P/J282 <=> P/J2821. Go to step 9. Replace the MPT NPP Harness. 9 Check the Tray 1 No Paper signal. 1. Disconnect P/J28 from the MCU Board. 2. Is there +3.3 V across ground <=> J28-B11 pin? Go to step 10. Replace the MCU Board. 10 Check the Tray 1 No Paper Sensor for operation. 1. Measure the voltage across ground <=> J28-B13 pin. 2. Does the voltage change when the Tray 1 No Paper Sensor of the Tray 1 No Paper Sensor is activated? Replace the MCU Board. Replace the Tray 1 No Paper Sensor.
Code: 041-340
Description: MCU NVRAM Error Engine NVRAM is corrupted, detected by MCU NVRAM check.
Causes: • Print Cartridge (C/M/Y/K), PL5.1.18-21 • Transfer Unit, PL4.1.1 • HVPS, PL5.1.17 • EEPROM Board, PL9.1.1 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15
Remedy: 1 1. Turn the printer power Off and On. 2. Does the error still occur? Go to step 2. Complete. 2 1. Check the printer firmware version. 2. Does the printer have the correct firmware version? Go to step 3. Upgrade printer firmware. Go to step 3. 3 1. Check the MCU Board for correct installation. Reseat the MCU Board. 2. Does the error still occur? Go to step 4. Complete. 4 1. Check the wiring harness connectors P/J28 and P/J144 between the EEPROM Board and the MCU Board. 2. Are the connectors securely connected? Go to step 6. Reconnect the connectors. Go to step 5. 5 Does the error still occur? Go to step 6. Complete. 6 Check the Right Side Harness for continuity. 1. Disconnect P/J28 from the MCU Board and P/J144 from the EEPROM Board. 2. Check continuity between P/J28 <=> P/J144. Go to step 7. Replace the Right Side Harness. 7 Check the EEPROM Board signal. 1. Disconnect P/J28 from the MCU Board. 2. Is there +3.3 V across ground <=> J28-B16 pin? Replace the MCU Board. Go to step 8. 8 1. Replace the MCU Board. 2. Does the error still occur? Go to step 9. Complete. 9 Check external noise. 1. Are there other electrical appliances within 3 meters from the printer? 2. Turn the electrical appliances Off or relocate the printer at least 6 meters away from other electrical appliances. 3. Does the error still occur? Go to step 10. Complete. 10 1. Check the AC ground. 2. Is the AC power supply outlet wired and grounded appropriately? Go to step 11. Request the client to fix the AC power supply outlet. 11 1. Reseat the Print Cartridges. 2. Reseat the Transfer Unit. 3. Does the electrical noise still occur? Go to step 12. Complete. 12 1. Check the Print Cartridges for stains or debris. 2. Are the Print Cartridges dirty? Clean the Print Cartridges. Reseat the HVPS.
Code: 042-325-01
Description: Main Motor Error The Main Motor has failed.
Causes: • Main Drive Assembly, PL8.1.2 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code g00h display on the Control Panel? Go to step 2. 2 1. Check the Transfer Unit, Fuser, and Black Print Cartridge for correct installation. 2. Are the parts seated correctly? Go to step 3. Reseat the following items: • Transfer Unit • Fuser Assembly • Black Print Cartridge • Go to step 2. 3 Does the error still occur? Go to step 4. Complete. 4 1. Check the wiring harness connectors P/J22 and P/J222 between the MCU Board and the Main Drive Assembly. 2. Are the connectors securely connected? Go to step 6. Reconnect the connectors. Go to step 5. 5 Does the error still occur? Go to step 6. Complete. 6 1. Perform the Main Motor test: Service Mode > Engine Diag > Motor Test > Main Motor. During the test, close the Front Cover. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 7. 7 1. Check the Main Drive Assembly for correct installation. 2. Is the Main Drive Assembly securely installed? Go to step 8. Reseat the Main Drive Assembly. Go to step 8. 8 Does the error still occur? Go to step 9. Complete. 9 Check the Right Side Harness for continuity. 1. Disconnect P/J22 from the MCU Board and P/J222 from the Main Drive Assembly. 2. Check continuity between P/J22 <=> P/J222. Go to step 10. Replace the Right Side Harness. 10 Check the Main Drive Assembly signal. 1. Disconnect P/J22 from the MCU Board. 2. Are there +24 V across ground <=> J22-B2/J22-B4 pin when the Interlock Switch is activated? Replace the Main Drive Assembly. Replace the MCU Board.
Code: 042-325-01
Description: Sub Motor Error The Sub Motor has failed.
Causes: • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15 • Main Drive, PL8.1.2
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code g01h display on the Control Panel? Go to step 2. 2 1. Check the Print Cartridges for correct installation. 2. Are the Print Cartridges correctly installed? Go to step 4. Reseat the Print Cartridges. Go to step 3. 3 Does the error still occur? Go to step 4. Complete. 4 1. Check the wiring harness connectors P/J22 and P/J221 between the MCU Board and the Main Drive Assembly. 2. Are the connectors securely connected? Go to step 5. Reconnect the connectors. Go to step 5. 5 1. Perform the Sub Motor test: Service Mode > Engine Diag > Motor Test > Sub Motor. During the test, close the Front Cover. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 6. 6 1. Check the Main Drive Assembly for correct installation. 2. Is the Main Drive Assembly correctly installed? Go to step 7. Reseat the Main Drive Assembly. Go to step 8. 7 Does the error still occur? Go to step 8. Complete. 8 Check the Right Side Harness for continuity. 1. Disconnect P/J22 from the MCU Board and P/J221 from the Main Drive Assembly. 2. Check continuity between P/J22 <=> P/J221. Go to step 9. Replace the Right Side Harness. 9 Check the Main Drive Assembly signal. 1. Disconnect P/J22 from the MCU Board. 2. Are there +24 V across ground <=> J22-A2/J22-A4 pin when the Interlock Switch is activated? Replace the Main Drive Assembly. Replace the MCU Board.
Code: 042-325-03
Description: Tray 2 (PH) Motor Error The Tray 2 Motor has failed.
Causes: • Feeder Assembly, PL3.2.1 • PH Drive Assembly, PL8.1.7 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code g03h display on the Control Panel? Go to step 2. 2 1. Check the Rubber Registration Roller for rotation. 2. Does the Roller rotate smoothly? Go to step 3. Replace the Feeder Assembly. 3 1. Check the wiring harness connectors P/J25 and P/J251 between the MCU Board and the PH Drive Assembly. 2. Are the connectors securely connected? Go to step 4. Reconnect the connectors. Go to step 4. 4 1. Perform the Tray 2 Motor test: Service Mode > Engine Diag > Motor Test > Tray 2 Motor. During the test, close the Front Cover. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 5. 5 1. Check the PH Drive Assembly for correct installation. 2. Is the PH Drive Assembly correctly installed? Go to step 6. Reseat the PH Drive Assembly. Go to step 6. 6 Does the error still occur? Go to step 7. Complete. 7 Check the Right Side Harness for continuity. 1. Disconnect P/J25 from the MCU Board and P/J251 from the PH Drive Assembly. 2. Check continuity between P/J25 <=> P/J251. Go to step 8. Replace the Right Side Harness. 8 Check the PH Drive Assembly signal. 1. Disconnect P/J25 from the MCU Board. 2. Are there +24 V across ground <=> J25-1/J25-2 pin when the Interlock Switch is activated? Replace the PH Drive Assembly. Replace the MCU Board.
Code: 042-325-04
Description: Optional Feeder Motor Error The Optional Feeder Motor has failed.
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code "04" display on the Control Panel? Go to step 2. 2 1. Check the paper tray for correct installation. 2. Is the tray correctly installed? Go to step 4. Reseat the paper tray. Go to step 3. 3 Does the error still occur? Go to step 4. Complete. 4 1. Check the Feed Rollers and Retard Rollers for rotation. 2. Do the Rollers rotate smoothly? Go to step 5. Replace the defective Roller(s). 5 1. Check the wiring harness connectors P/J422, P/J4221, and P/ J4222 between the Tray 3 Feeder Board and the Tray 3 Feeder Drive Assembly. 2. Are the connectors securely connected? Go to step 6. Reconnect the connectors. Go to step 6. 6 1. Perform the Tray 3 Feed Motor test: Service Mode > Engine Diag > Motor Test > Tray 3 Feed Motor. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 7. 7 1. Check the Tray 3 Drive Feeder Assembly for correct installation. 2. Is the Tray 3 Drive Feeder Assembly correctly installed? Go to step 8. Reseat the Tray 3 Drive Feeder. Go to step 8. 8 Does the error still occur? Go to step 9. Complete. 9 Check the C2 Motor Harness for continuity. 1. Disconnect P/J422 and P/J4222. 2. Check continuity between P/J422 <=> P/J4222. Go to step 10. Replace the Optional Sheet Feeder. 10 Check the Tray 3 Feeder Drive for signal. 1. Disconnect P/J422 from the Tray 3 Feeder Board. 2. Is the +24 V across ground <=> J422-6 pin when the Interlock Switch is activated? Replace the Optional 550- Sheet Feeder. Go to step 11. 11 1. Check the wiring harness connectors P/J419, P/J281, and P/ J28 between the Tray 3 Feeder Board and the MCU Board. 2. Are the connectors securely connected? Go to step 12. Reconnect the connectors. 12 Check the Feeder Unit Harness for continuity. 1. Disconnect P/J419 from the Feeder Board and P/J281 from the MCU Board. 2. Check continuity between P/J419 <=> P/J281. Go to step 13. Replace the Optional Sheet Feeder. 13 Check the Right Side Harness for continuity. 1. Disconnect P/J281 from the Feeder Harness and P/J28 from the MCU Board. 2. Check continuity between P/J281 <=> P/J28. Go to step 14. Replace the Right Side Harness. 14 Check the Tray 3 Feeder Board signal. 1. Disconnect P/J28 from the MCU Board. 2. Are there +24 V across ground <=> J28-4/J28-5 pin when the Interlock Switch is activated? Replace the Optional 550- Sheet Feeder. Replace the MCU Board.
Code: 042-358-01
Description: Fan Motor Error (Rear) The MCU has detected an error upon receiving signal from the Rear Fan.
Causes: • Front Cover Harness, PL1.2.11 • LVPS, PL9.1.4 • Main Fan, PL9.1.10 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15 • Top LV Harness, PL10.1.16 • Duplex Unit, PL11.1.1 • Duplex Unit Harness, PL11.1.18 • Duplex Fan, PL11.1.25
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code “01” display on the Control Panel? Go to step 2. Go to step 7. 2 1. Check wiring harness connectors between the Main Fan and the LVPS. 2. Is P/J502 securely connected? Go to step 3. Complete. 3 Does the error still occur? Go to step 4. Complete. 4 1. Perform the Fan test: Service Mode > Engine Diag > Motor Test > Fan. 2. Does the Fan operate properly? Replace the MCU Board. Go to step 5. 5 Check the Top LV Harness for continuity. 1. Disconnect P/J501 from the LVPS and P/J13 from the MCU Board. 2. Check continuity between P/J501 <=> P/J13. Go to step 6. Replace the Top LV Harness. 6 Check the LVPS signal. 1. Disconnect P/J503 from the LVPS. 2. Is there +24 V across ground <=> J503-1 pin when the Interlock Switch is activated? Replace the MCU Board. Replace the LVPS. 7 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code “02” display on the Control Panel? Go to step 8. Go to step 1. 8 1. Check the wiring harness connectors between the Duplex Fan and the Duplex Board. 2. Is P/J427 securely connected? Go to step 9. Reconnect the wiring harness connector. 9 Does the error still occur? Go to step 10. Complete. 10 1. Perform the Duplex Fan test: Service Mode > Engine Diag > Duplex Fan. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 11. 11 1. Check the wiring harness connectors P/J428, P/J2720, P/ J272, and P/J27 between the MCU Board and Duplex Board. 2. Are the connectors securely connected? Go to step 12. Reconnect the connectors. 12 Check the Duplex Unit Harness for continuity. 1. Disconnect P/J428 from the Duplex Board and P/J2720 Front Cover Assembly Harness. 2. Check continuity between P/J2720 <=> P/J428. Go to step 13. Replace the Duplex Unit. 13 Check the Front Cover Harness for continuity. 1. Disconnect P/J2720 from the Front Cover Harness and P/J272 from the Right Side Harness. 2. Check continuity between P/J2720 <=> P/J272. Go to step 14. Replace the Front Cover Harness. 14 Check the Right Side Harness for continuity. 1. Disconnect P/J27 from the MCU Board and P/J272 from the Front Cover Harness. 2. Check continuity between P/J27 and P/J272. Go to step 15. Replace the Right Side Harness. 15 Check the Duplex Board signal. 1. Disconnect P/J27 from the MCU Board. 2. Are there +24 V across ground <=> J27-17/J27-18 pin when the Interlock is activated? Replace the Duplex Unit. Replace the MCU Board.
Code: 042-358-02
Description: Fan Motor Error (Duplexer) The MCU has detected an error upon receiving signal from the Duplex Fan.
Causes: • Front Cover Harness, PL1.2.11 • LVPS, PL9.1.4 • Main Fan, PL9.1.10 • MCU Board, PL9.1.20 • Right Side Harness, PL10.1.15 • Top LV Harness, PL10.1.16 • Duplex Unit, PL11.1.1 • Duplex Unit Harness, PL11.1.18 • Duplex Fan, PL11.1.25
Remedy: 1 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code “02” display on the Control Panel? Go to step 2. Go to step 10. 2 1. Check the wiring harness connectors between the Duplex Fan and the Duplex Board. 2. Is P/J427 securely connected? Go to step 3. Reconnect the wiring harness connector. 3 Does the error still occur? Go to step 4. Complete. 4 1. Perform the Duplex Fan test: Service Mode > Engine Diag > Duplex Fan. 2. Does the Motor operate properly? Replace the MCU Board. Go to step 5. 5 1. Check the wiring harness connectors P/J428, P/J2720, P/ J272, and P/J27 between the MCU Board and Duplex Board. 2. Are the connectors securely connected? Go to step 6. Reconnect the connectors. 6 Check the Duplex Unit Harness for continuity. 1. Disconnect P/J428 from the Duplex Board and P/J2720 Front Cover Assembly Harness. 2. Check continuity between P/J2720 <=> P/J428. Go to step 7. Replace the Duplex Unit. 7 Check the Front Cover Harness for continuity. 1. Disconnect P/J2720 from the Front Cover Harness and P/J272 from the Right Side Harness. 2. Check continuity between P/J2720 <=> P/J272. Go to step 8. Replace the Front Cover Harness. 8 Check the Right Side Harness for continuity. 1. Disconnect P/J27 from the MCU Board and P/J272 from the Front Cover Harness. 2. Check continuity between P/J27 and P/J272. Go to step 9. Replace the Right Side Harness. 9 Check the Duplex Board signal. 1. Disconnect P/J27 from the MCU Board. 2. Are there +24 V across ground <=> J27-17/J27-18 pin when the Interlock is activated? Replace the Duplex Unit. Replace the MCU Board. 10 1. Check the detailed error code (press the Up and Down buttons simultaneously). 2. Does code “01” display on the Control Panel? Go to step 11. Go to step 1. 11 1. Check wiring harness connectors between the Main Fan and the LVPS. 2. Is P/J502 securely connected? Go to step 12. Complete. 12 Does the error still occur? Go to step 13. Complete. 13 1. Perform the Fan test: Service Mode > Engine Diag > Motor Test > Fan. 2. Does the Fan operate properly? Replace the MCU Board. Go to step 14. 14 Check the Top LV Harness for continuity. 1. Disconnect P/J501 from the LVPS and P/J13 from the MCU Board. 2. Check continuity between P/J501 <=> P/J13. Go to step 15. Replace the Top LV Harness. 15 Check the LVPS signal. 1. Disconnect P/J503 from the LVPS. 2. Is there +24 V across ground <=> J503-1 pin when the Interlock Switch is activated? Replace the MCU Board. Replace the LVPS.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
