Description: +24V Not Available to the Duplex Unit Abnormal current indicates that +24 V is not being supplied to the Duplex Unit. Applicable Status Code: Code 225: Duplex Unit is not receiving +24 V.
Causes: • Motor Driver Board, PL2.1.10 • LVPS, PL3.1.1 • Duplex Unit, PL16.1.1A
Remedy: 1 Check the Duplex Unit connector for damage. Is the connector damaged? Replace the connector. Go to Step 2. 2 Check for +24 V at DUPLEX on the Motor Driver Board. 1. Close the Interlock Switches. 2. Disconnect DUPLEX. Is there +24 V at DUPLEX-6 and -13 <=> ground? Replace the Duplex Control Board. Go to Step 3. 3 Check all pins on the DUPLEX Harness for continuity. Disconnect the DUPLEX Harness. Is the DUPLEX Harness conductive? Go to Step 4. Replace the DUPLEX Harness. 4 Check for +24 V from the LVPS. Disconnect POW24 on the Motor Driver Board. Is there +24 V at POW24-1 <=> ground? Replace the Motor Driver Board Go to Step 5. 5 Check the LVPS +24 V output. 1. Close the Interlock Switches. 2. Disconnect CN2. Is there +24 V at CN2-1 and <=> ground? Go to Step 6. Replace the LVPS. 6 Check all pins of the DRV1 harness for continuity. Disconnect the DRV1 ribbon cable. Is the cable conductive? Replace the Engine Control Board. Replace the DRV1 Harness.
Code: 227
Description: Finisher Inverter Firmware Error Applicable Status Code: Code 227: A software error with the Inverter’s Flash Memory.
Causes: • Inverter Control Board
Remedy: 1 Check the following for evidence of fault or damage: • Inverter Interface Cable • Inverter connections Is there any damage? Replace any damaged parts. Go to Step 2. 2 Check the Inverter connection. Is the Inverter interface cable securely connected at both ends? Go to Step 3. Connect the Inverter to the Finisher. 3 Check the version of Inverter firmware. Is the latest version installed? Replace the Inverter Control Board. Reload the Inverter firmware.
Code: 230 ... 234
Description: CRUM Reader Board Failure An error occurred while attempting to read the status of the Toner Cartridge CRUMs. Code 230: The CRUM Reader Board does not respond. Code 231: A communications error with the CRUM Reader Board. Code 232: A transmit error with the CRUM Reader Board at power on. Code 233: A communications error between the CRUM Antenna and CRUM. Code 234: The CRUM Reader Board detects five or more CRUMs.
Causes: • CRUM Antenna • CRUM Reader Board
Remedy: 1 Check all pins of the CRUM Harness for continuity. 1. Remove the Top Cover. 2. Disconnect the CRUM cable from RFID on the Engine Control Board and CN1 on the CRUM Reader Board. Is the cable conductive? Replace the CRUM Reader Board. If the error persists, go to Step 2. Replace the CRUM Harness. If the error persists, go to Step 2. 2 Check continuity of each Antenna Harness. Disconnect CN2, CN3, CN4, and CN5 from the CRUM Reader Board and CRUM Antennas. Is each harness conductive? Replace the CRUM Antennas. If the error persists, go to Step 3. Replace damaged wiring. 3 Check for +5V at RFID-2 on the Engine Control Board. Is there +5 V at RFID-2 <=> ground? Go to Step 4. Replace the Engine Control Board. 4 Check for +5V at POWER-2 on the Engine Control Board. Is there +5 V at POWER-2 <=> ground? Replace the Engine Control Board. Replace the LVPS.
Causes: • Option Tray Control Board • Engine Control Board, PL1.1.4
Remedy: 1 Check the Option Tray connector for damage. Is the connector damaged? Replace the connector. Go to Step 2. 2 Check all pins on the OPTIF Harness for continuity. Disconnect OPTIF from the Engine Control Board and Option connector. Is the harness conductive? Replace the Option Control Board. If the error persists, replace the Engine Control Board. Replace the OPTIF Harness.
Code: 246
Description: Duplex Unit Flash Memory Failure Applicable Status Code: Code 246: Hardware failure with Duplex Unit Flash Memory.
Causes: • Duplex Unit • Motor Driver Board, PL2.1.10
Remedy: 1 Check the Duplex Unit connector for damage. Is the connector damaged? Replace the connector. Replace the Duplex Unit. If the error persists, go to Step 2. 2 Check all pins on the DUPLEX Harness for continuity. Disconnect the DUPLEX Harness. Is the DUPLEX Harness conductive? Replace the Motor Driver Board. If the error persists, go to Step 3. Replace the DUPLEX Harness. 3 Check all pins of the DRV1 harness for continuity. Disconnect the DRV1 ribbon cable. Is the cable conductive? Replace the Engine Control Board. Replace the DRV1 Harness.
Code: 247
Description: Motor Driver Board Flash Memory Failure Applicable Status Code: Code 247: Hardware failure with the Motor Driver Board Flash Memory.
Causes: • Motor Driver Board, PL2.1.10
Remedy: 1 Check the connections to the Engine Control Board. Are DV0 and DV1 completely connected? Replace the Motor Driver Board. Connect the two ribbon cables.
Code: 39
Description: Unsupported Tray 2 ROM The firmware version of the Tray 2 Feeder Board is unsupported by the Engine Control Board.
Causes: • Feeder Board, PL4.2.97
Remedy: 1 Check the Feeder Board version using the Service Diagnostics General Status menu. Is the version current? Replace the Engine Control Board Replace the Feeder Board.
Code: 910
Description: Tray 2 Lift Motor Failure Code 910: The Tray 2 Lift Motor is not rotating.
Remedy: 1 Test the Lift Motor. 1. Close the Interlock Switches for test. 2. Run the Service Diagnostics Tray 2 Lift Motor test. Does the motor operate? Complete. Replace the motor. If the error persists, go to Step 2. 2 Check for +24 V to the Lift Motor. Is there +24 V across GDDC-1 <=> ground? Go to Step 5. Go to Step 3. 3 Check Motor Driver Board POW24 connector for 24 V. 1. Disconnect POW24. Is there +24 V across POW24 pins 1 and 2? Replace the Motor Driver Board. Go to Step 4. 4 Check for 24 V at the LVPS 1. Disconnect CN2 on the LVPS. Is there +24 V across pins 1 and 2? Replace the POW24 Harness. Replace the LVPS. 5 Check all pins of the DRV1 harness for continuity. Disconnect the DRV1 ribbon cable. Is the cable conductive? Replace the Engine Control Board. Replace the DRV1 Harness.
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