• Code: 013-220
• Description: Folder Detect Fail RAP (LX) Control logic cannot detect the Folder Assembly.
• Remedy: Execute Component Control [013-160], Folder Detected. The display is ‘Low.’ Y↓N→There is less than 1 VDC at P/J8990 pin 4. Y↓N→Check the wires between P/J8990 pins 4 and 5. Make sure that P/J8903 is securely fastened. Replace the Finisher PWB (PL 23.16). Go to BSD 12.17 - Office Finisher LX Folding and check for an intermittent circuit.

• Code: 013-306
• Description: Booklet Safety Switches Open RAP (LX) Control logic senses that one or more Booklet Safety Switch is open.
• Remedy: There is +24 VDC between P/J8993 pin 3 on the Booklet PWB and GND. Y↓N→There is +24 VDC between P/J8993 pin 6 on the Booklet PWB and GND. Y↓N→Go to the 013-307 RAP GO to BSD 12.13 - Office Finisher LX Booklet Interlock Switching and check the circuit through the Booklet Safety Switches (PL 23.21). Replace the Booklet PWB (PL 23.21).

• Code: 013-307
• Description: Booklet Cover Open RAP (LX) Control logic senses that the Booklet Cover is open.
• Remedy: There is +24 VDC between P/J8993 pin 5 on the Booklet PWB and GND. Y↓N→GO to BSD 12.13 - Office Finisher LX Booklet Interlock Switching and check the circuit from P/J8993 to and from J8899 on the Booklet Stapler Cover Switch (PL 23.21). Replace the Booklet PWB (PL 23.21).

• Code: 016-210
• Description: Software Option (HDD Not Exist) RAP One of the Software option functions cannot be executed due to a HDD error or the HDD is not installed.
• Remedy: • Check HDD electrical connections. Check for 5VDC between P/J302-4 (red) and P/J302- 3 (blk) on the HDD • If the problem persists perform Initialize Hard Disk. • If the problem persists, replace the HDD (PL 35.2).

• Code: 024-911
• Description: Tray 2 Size Mismatch RAP Operation Error. Size Mismatch Tray 2: Measured Length Mismatch. When the paper slow scan direction length is measured on the paper path, the length is different from the slow scan length for the size detected by the tray.
• Remedy: • Load the correct paper in the tray. If the problem persists, check the sensor using the Generic Sensor Failure RAP. • Ensure that the customer is programming a job within the parameters of the machine utilizing the UI. • The Tray 2 Paper Size Switch for failure: Analog Monitor [072-200];Component Control [072-104] (PL 9.1) • The connection between the Tray 2 Paper Size Sensor P/J123 and the MCU PWB P/ J414 for open circuit, short circuit, and poor contact • Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16) • Replace MCU PWB (PL 18.2) • Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS & MCU)

• Code: 024-912
• Description: Tray 3 Size Mismatch RAP Operation Error. Size Mismatch Tray 3: Measured Length Mismatch. When the paper slow scan direction length is measured on the paper path, the length is different from the slow scan length for the size detected by the tray.
• Remedy: • Load the correct paper in the tray. If the problem persists, check the sensor using the Generic Sensor Failure RAP. • Ensure that the customer is programming a job within the parameters of the machine utilizing the UI. • The Tray 3 Paper Size Switch for failure: Analog Monitor [073-200];Component Control [073-104] (PL 11.12) • The connection between the Tray 3 Paper Size Sensor P/J102 and the Tray Module PWB P/J548 for open circuit, short circuit, and poor contact • Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16) • Replace MCU PWB (PL 18.2) • Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS & MCU)

• Code: 024-913
• Description: Tray 4 Size Mismatch RAP Operation Error. Size Mismatch Tray 4: Measured Length Mismatch. When the paper slow scan direction length is measured on the paper path, the length is different from the slow scan length for the size detected by the tray.
• Remedy: • Load the correct paper in the tray. If the problem persists, check the sensor using the Generic Sensor Failure RAP. • Ensure that the customer is programming a job within the parameters of the machine utilizing the UI. • The Tray 4 Paper Size Switch for failure: Analog Monitor [074-200];Component Control [074-104] (PL 11.12) • The connection between the Tray 4 Paper Size Sensor P/J103 and the Tray Module PWB P/J548 for open circuit, short circuit, and poor contact • Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16) • Replace MCU PWB (PL 18.2) • Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS & MCU)

• Code: 024-916
• Description: Mix Full Stack RAP Any of the following conditions could cause this fault: • The output paper stacked on the Finisher Stacker Tray reaches capacity (for the same paper size only). • The paper size in either the process or cross-process direction of the current job is larger than the top sheet size of the previous job • The top sheet size (width) of previous job is less than 279.4mm and Staple Mode is changed • The top sheet size of the previous job is “unknown”
• Remedy: • Go to the 012-212 Stacker Tray Upper Limit Failure RAP (LX) (Office Finisher LX), 012- 211 (Integrated Finisher) Stacker Tray Fail. • Ensure that the customer is programming a job within the parameters of the machine utilizing the UI. • Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required • Replace MCU PWB (PL 18.2) • Replace ESS PWB (PL 35.2) (If not fixed by this, reinstall the original ESS & MCU)