• Code: 024-939
• Description: OHP Kind Mismatch (Not white frame OHP) RAP Operation Error. Paper Type Mismatch. The system is shut down (stop) if Transparencies with borders are detected regardless of the paper type setting in the Controller. Transparencies are loaded when a non-transparencies job is performed. Other paper is loaded when a Transparencies job is performed Transparencies with borders was detected. Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sensor) after feeding started.
• Remedy: • Check UI Settings and ensure that Tray 5 is selected with the correct media. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-942
• Description: Booklet Sheet Over Count RAP Booklet Sheets Over Count. The number of sheets in a booklet is over the limit.
• Remedy: Program job in compliance with the maximum number of sheets for Booklet. Switch the power OFF then ON.Cancel Booklet. The same error recurs. Y↓N→Bind sheets by the maximum number of sheets for Booklet. Replace the Booklet PWB (PL 23.21) followed by the Finisher PWB (PL 22.7) or (PL 23.16) • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-943
• Description: Booklet Low Staple RAP Booklet Low Staple. There are few remaining staples for booklets. (This fault can also occur if the cartridge is removed.)
• Remedy: • Replace the Staple Cartridge. If the problem persists, go to the 012-249 LX or 012-268 LX RAPs. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required

• Code: 024-946
• Description: Tray 1 Position RAP The Tray 1 Paper Size Switch detected no tray.
• Remedy: Check the following: • Broken link and breakage at the bottom of the tray • The Actuator at the rear of the Tray for operation failure • The Tray 1 Paper Size Switch for failure: Analog Monitor [071-200];Component Control [071-104] (PL 9.1) • The connection between the Tray 1 Paper Size Sensor P/J122 and the MCU PWB P/ J414 for open circuit, short circuit, and poor contact Reload the machine software (GP 16). If no problems are found, replace the MCU PWB (PL 18.2).

• Code: 024-947
• Description: Tray 2 Position RAP The Tray 2 Paper Size Switch detected no tray.
• Remedy: Check the following: • Broken link and breakage at the bottom of the tray • The Actuator at the rear of the Tray for operation failure • The Tray 2 Paper Size Switch for failure: Analog Monitor [072-200];Component Control [072-104] (PL 9.1) • The connection between the Tray 2 Paper Size Sensor P/J123 and the MCU PWB P/ J414 for open circuit, short circuit, and poor contact Reload the machine software (GP 16). If no problems are found, replace the MCU PWB (PL 18.2).

• Code: 024-948
• Description: Tray 3 Position RAP The Tray 3 Paper Size Switch detected no tray.
• Remedy: Check the following: • Broken link and breakage at the bottom of the tray • The Actuator at the rear of the Tray for operation failure • The Tray 3 Paper Size Switch for failure: Analog Monitor [073-200];Component Control [073-104] (PL 11.12) • The connection between the Tray 3 Paper Size Sensor P/J102 and the Tray Module PWB P/J548 for open circuit, short circuit, and poor contact Reload the machine software (GP 16). If no problems are found, replace the Tray Module PWB (PL 11.13).

• Code: 024-949
• Description: Tray 4 Position RAP The Tray 4 Paper Size Switch detected no tray.
• Remedy: Check the following: • Broken link and breakage at the bottom of the tray • The Actuator at the rear of the Tray for operation failure • The Tray 4 Paper Size Switch for failure: Analog Monitor [074-200];Component Control [074-104] (PL 11.12) • The connection between the Tray 4 Paper Size Sensor P/J103 and the Tray Module PWB P/J548 for open circuit, short circuit, and poor contact Reload the machine software (GP 16). If no problems are found, replace the Tray Module PWB (PL 11.13).

• Code: 024-950
• Description: Tray 1 No Paper RAP
• Remedy: Check the installation of the Tray 1 No Paper Sensor (PL 9.4) and the operation of the actuator. The Sensor is installed correctly and the actuator works. Y↓N→Reinstall the Sensor. Execute Component Control [071-101 Tray 1 No Paper Sensor]. Manually activate the Tray 1 No Paper Sensor (PL 9.5). The display changes. Y↓N→Go to BSD 7.5 - Tray 1 Paper Stacking, Troubleshoot the circuit of the Tray 1 No Paper Sensor. Refer to the OF 99-2, Transmissive Sensor RAP. Go to the 071-210 RAP to check the Tray 1 Feed LIft Motor. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)