Code :

Code: 024-917
Description: Stacker Tray Staple Set Over Count RAP The number of stapled copies exceeded the capacity of the Stacker Tray.
Remedy: Check the connection of each Finisher PWB connector. The connectors are securely connected. Y↓N→Connect the connectors. Turn on the power again. [024-917] reoccurs. Y↓N→Return to Service Call Procedures. Check the Stacker Tray No Paper Sensor operation and circuit (BSD 12.24 - Office Finisher LX Stacker Tray Control. If the sensor fails, replace it, PL 23.7 Finisher LX)

Code: 024-926
Description: Puncher Waste Bin Not Set RAP The Puncher Waste Bin is not installed correctly or there is a failure in the Punch Box Set Sensor or related circuitry.
Remedy: Enter Component Control [012-275]. and remove and reinstall the Punch Waste Bin. The display changes. Y↓N→Check the circuit of the Punch Box Set Sensor on BSD 12.15 - Office Finisher LX Punch. Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 23.16). Check the sw version of the controller sw - update if required (GP 16) If OK, Replace the Finisher PWB (PL 23.16).

Code: 024-928
Description: (Integrated Office Finisher) Scratch Sheet Compile RAP Paper was detected that was either out of spec, in poor condition (wrinkled, curled) and was ejected to the compiler.
Remedy: Check the specifications of paper. The paper is in spec. Y↓N→Replace the paper with new paper that is in spec. Check the condition of the paper. The paper is in normal condition without any problem that causes the paper to be bent (dog eared) or jam. Y↓N→Resolve any problem that causes the paper to be bent or caught. Check for a Fault Code. Another Fault Code is displayed. Y↓N→If the problem continues, replace the Finisher PWB (PL 22.7). Go to the appropriate Fault Code.

Code: 024-928
Description: (Finisher LX) Scratch Sheet Compile RAP A sheet, which is identified as an abnormal sheet (scratch sheet) by Sheet Exit command from IOT, is ejected to the Compiler Tray.
Remedy: Y N Connect the connectors. Switch the power Off then On. Open and close the Eject Cover. If the fault is still present, replace the Finisher PWB (PL 22.7).

Code: 024-934
Description: Paper Type Mismatch RAP Operation Error. Paper Type Mismatch. This error occurs when the paper fed is different from that specified in the Controller (Plain paper and Heavyweight cannot be recognized).
Remedy: • Load the specified media. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

Code: 024-936
Description: Tray 2 Paper Mismatch RAP Operation Error. Tray 2 Paper Type Mismatch. 1. Transparencies are loaded in Tray 2, when Tray 5 should have been used. 2. Other paper is loaded when a Transparencies job is performed 3. Transparencies with borders was detected. Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sensor) after feeding started.
Remedy: • Check UI Settings and ensure that Tray 5 is selected with the correct media. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

Code: 024-937
Description: Tray 3 Paper Mismatch RAP Operation Error. Tray 3 Paper Type Mismatch. 1. Transparencies are loaded in Tray 3, when Tray 5 should have been used. 2. Other paper is loaded when a Transparencies job is performed 3. Transparencies with borders was detected. Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sensor) after feeding started.
Remedy: • Check UI Settings and ensure that Tray 5 is selected with the correct media. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

Code: 024-938
Description: OHP Kind Mismatch at Tray 4 (Not white frame OHP) RAP Operation Error. BUTTON: Paper Type Mismatch. Transparencies With Borders Detected Tray 4. 1. Transparencies are loaded in Tray 4, when Tray 5 should have been used. 2. Other paper is loaded when a Transparencies job is performed 3. Transparencies with borders was detected. Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sensor) after feeding started.
Remedy: • Check UI Settings and ensure that Tray 5 is selected with the correct media. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)