• Code: 024-951
• Description: Tray 2 No Paper RAP Tray 2 is out of paper.
• Remedy: Check the installation of the Tray 2 No Paper Sensor (PL 9.4) and the operation of the actuator. The Sensor is installed correctly and the actuator works. Y↓N→Reinstall the Sensor. Execute Component Control [072-101], Tray 2 No Paper Sensor. Manually activate the Tray 2 No Paper Sensor. The display changes. Y↓N→Go to BSD 7.6 - Tray 2 Paper Stacking. Troubleshoot the circuit of the Tray 2 No Paper Sensor (PL 9.5). Refer to the OF 99-2, Transmissive Sensor RAP. Go to the 072-210 RAP to check the Tray 2 Feed LIft Motor. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-952
• Description: Tray 3 No Paper RAP Tray 3 is out of paper.
• Remedy: Check the installation of the Tray 3 No Paper Sensor (PL 10.4) and the operation of the actuator. The Sensor is installed correctly and the actuator works. Y↓N→Reinstall the Sensor. Execute Component Control [073-101], Tray 3 No Paper Sensor. Manually activate the Tray 3 No Paper Sensor (PL 11.8). The display changes. Y↓N→Go to BSD 7.7 - Tray 3 Paper Stacking (TTM) Troubleshoot the circuit of the Tray 3 Tray Empty Sensor. Refer to the OF 99-2, Transmissive Sensor RAP. Go to the 073-210 RAP to check the Tray 3 Feed LIft Motor. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-953
• Description: Tray 4 No Paper RAP
• Remedy: Execute Component Control [074-101 Tray 4 No Paper Sensor]. Activate the actuator of the Tray 4 No Paper Sensor (PL 10.4). The display changes. Y↓N→Go to BSD 7.8 - Tray 4 Paper Stacking (TTM) and troubleshoot the Tray 4 No Paper Sensor circuit. Go to the 074-210 RAP to check the Tray 4 Feed LIft Motor. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-954
• Description: Tray 5 No Paper RAP Tray 5 is out of paper.
• Remedy: Execute Component Control [075-100 Tray 5 No Paper Sensor]. Activate the actuator of the Tray 5 No Paper Sensor (PL 13.2). The display changes. Y↓N→Go to BSD 7.9 - Tray 5 (MSI) Paper Stacking and troubleshoot the Tray 5 No Paper Sensor circuit. Replace the MCU PWB (PL 18.2). • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required

• Code: 024-959
• Description: Tray 1 Size Mismatch RAP The paper size in Tray 1 and the paper size specified for printing are different.
• Remedy: • If problem persists go to the 071-212 RAP. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-960
• Description: Tray 2 Size Mismatch RAP The paper size in Tray 2 and the paper size specified for printing are different.
• Remedy: • If problem persists go to the 072-212 RAP. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-961
• Description: Tray 3 Size Mismatch RAP The paper size in Tray 3 and the paper size specified for printing are different.
• Remedy: • Go to the 073-212 RAP. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)

• Code: 024-962
• Description: Tray 4 Paper Size Mismatch RAP
• Remedy: • .Go to the 074-212 Tray 4 Paper Size Sensor RAP. • Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware module, EEPROM) • Check the sw version of the controller sw - update if required (GP 16)