• Code: 11-044-171 ... 11-047-171
• Description: Punch Head Position RAP 11-044-171 The punch head has failed to return to the home position. 11-045-171 The punch head has failed to move from the home position. 11-046-171 The punch unit has failed to return to the home position. 11-047-171 The punch unit has failed to move from the home position.
• Remedy: shows the location of the components. Enter dC330, code 11-043 for the punch head motor. The motor operates. Y↓N→Go to Flag 2 and check the wiring from the motor to the PWB. Repair as necessary. Check the punch head motor, MOT11-043. Refer to: • GP 10 How to Check a Motor. • P/J502 on the HVF control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head motor, Q11-043. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-350 for the punch head home sensor and stack the code 11-043 for the punch head motor. Observe the condition of the sensor on the UI. The display changes. Y↓N→Go to Flag 1 and check the wiring from the sensor to the PWB. Repair as necessary. Check the punch head home sensor, Q11-350. Refer to: • GP 11 How to Check a Sensor. • P/J501 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head home sensor, Q11-350. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-045 for the motor to travel in the forward direction, or enter the code 11- 046 for the motor to travel in the reverse direction. The motor operates. Y↓N→Go to Flag 4 and check the wiring from the motor to the PWB. Repair as necessary. Check the punch unit motor, MOT11-045. Refer to: • GP 10 How to Check a Motor. • P/J502 on the HVF control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch unit motor, Q11-045. • HVF control PWB, PL 11.157. Enter dC330, code 11-044 for the punch unit home sensor and stack the code 11-045 or 11- 046 to take the punch unit motor into, and out of, the home position. Observe the condition of the sensor on the UI. The display changes. Y↓N→Go to Flag 3 and check the wiring from the sensor to the PWB. Repair as necessary. Check the punch unit home sensor, Q11-044. Refer to: • GP 11 How to Check a Sensor. • P/J501 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Punch head unit sensor, Q11-044. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-050-110, 11-360-110
• Description: Staple Head Operation Failure RAP 11-050-110 The staple head fails to cycle. 11-360-110 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-110 Offline Stapling Fault RAP.
• Remedy: Check the following: •, the spring and cam are correctly located. •, the switch support bracket is correctly located. •, the safety gate switch connector is fully seated on both sides of the frame. • The 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. •, the staple head unit is correctly installed. NOTE: shows the switch cam in the auto stapling position. To enable offline stapling, the paddle motor is run in the reverse direction to lower the safety gate, this rotates the switch cam in a counterclockwise direction, actuating the safety gate switch.
  NOTE: After repairing the fault using this RAP, switch off the machine, then switch on the machine, GP 14, to enable operation of the staple head. NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-050 to cycle the staple head once, and 11-051 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2, check the wiring and connectors between the 2K LCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Go to Flag 3 and check the SU1 safety gate switch, S11-365. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13, How to Check a Switch. •. • P/J311, P/J308, 2K LCSS PWB • 11D-110 2K LCSS Power Distribution RAP. • Ensure that the SU1 safety gate switch is correctly actuated by the switch actuator, PL 11.8 Item 3. NOTE: The switch is closed and supplies +24V to the staple head when the cam is positioned either fully counterclockwise or fully clockwise. During off line stapling when the safety gate is partly down, the cam is in the mid position, the switch is open and +24V is not supplied to the staple head. Install new components as necessary: • Staple head unit, PL 11.20 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. • SU1 safety gate switch, PL 11.8 Item 1. Perform SCP 6 Final Actions.

• Code: 11-050-120, 11-360-120
• Description: Staple Head Operation Failure RAP 11-050-120 The staple head fails to cycle. 11-360-120 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open.
• Remedy: NOTE: After repairing the fault using this RAP, switch off the machine, then switch on the machine, GP 14, to enable operation of the staple head. NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-050, staple head motor 1, to cycle the staple head once. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the 1K LCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Perform the following procedures: • 11C-120 1K LCSS Power Distribution RAP. • 11F-120 1K LCSS PWB Damage RAP. Install new components as necessary: • Staple head unit, PL 11.116 Item 5. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-050-130, 11-360-130
• Description: Staple Head Operation Failure RAP 11-050-130 The staple head fails to cycle. 11-360-130 The staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-130 Offline Stapling RAP. NOTE: Staple head faults can occur if the staple head moves to an incorrect position. This may be caused by a trapped harness or a collision with the compiler tray, so that the staple head is positioned over a backstop. If this happens, the staple head should be moved to the corner position before the staple head is operated.
• Remedy: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Remove the staple cartridge. Enter dC330 code 11-050 to cycle the staple head, then 11-051 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the HCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Enter dC330 code 11-317. Actuate the compiler carriage safety switch S11-317. The display changes. Y↓N→Go to Flag 3. Check the compiler carriage safety switch, S11-317. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. • Ensure that the compiler carriage safety switch is correctly actuated by the switch actuator on the eject housing. Install new components as necessary: • Compiler carriage safety switch S11-317, PL 11.47 Item 4. • Staple head unit 1 assembly, PL 11.46 Item 4. • Carriage PWB, PL 11.46 Item 5. Install a new staple head unit 1 assembly, PL 11.46 Item 4. Enter dC330, code 11-054 (reverse) and code 11-053 (forward) to check the movement of the stapler head. The stapler head moves in increments along the carriage. The component start and stop buttons will need to be pressed several times to move the staple head to the end of the carriage. The staple head moves freely to the rear and returns to the front. Y↓N→Go to 11-053-130, 11-370-130 Stapling Unit Movement Failure RAP. Go to Flag 4. Check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.

• Code: 11-050-170, 11-360-170
• Description: Compiler Carriage Staple Head Operation Failure RAP 11-050-170 The compiler carriage staple head fails to cycle. 11-360-170 The compiler carriage staple head is not at the home position. NOTE: The home position is with the jaws of the staple head fully open. NOTE: Staple head operation faults can be caused by offline stapling failures. The user may be attempting to staple a set that exceeds the number of sheets/weight capacity. There may also be an offline stapling problem, refer to 11A-170 Offline Stapling RAP.
• Remedy: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-050 to cycle the staple head, then 11-051 to reverse the staple head to the home position. The staple head operates correctly. Y↓N→Go to Flag 1 and Flag 2, check the wiring and connectors between the HCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Enter dC330, code 11-317, actuate the compiler carriage safety switch S11-317. The display changes. Y↓N→Go to Flag 3, Check the switch, S11-317. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11D-110 HCSS BM Power Distribution RAP. • Ensure that the compiler carriage safety switch is correctly actuated by the switch actuator on the eject housing. Install new components as necessary: • Compiler carriage safety switch, PL 11.73 Item 4. • Staple head 1 unit, PL 11.72 Item 4. • Carriage PWB, PL 11.72 Item 5. Install a new staple head 1 unit, PL 11.72 Item 4. Enter dC330, code 11-051 (reverse) and code 11-050 (forward) to check the movement of the stapler head. The stapler head moves in increments along the carriage. The component start and stop buttons must be pressed several times to move the staple head to the end of the carriage. The staple head moves freely to the rear and returns to the front. Y↓N→Go to 11-053-170, 11-370-170 Compiler Carriage Stapler Head Unit Movement Failure RAP. Go to Flag 4, check the connectors and harness between P/J412 and P/J432, Refer to GP 7. The harness and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.

• Code: 11-051-170
• Description: BM Staple Head Cycle Failure RAP 11-051-170 The BM stapling units fail to complete a cycle.
• Remedy: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.88 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-1 to check the BM paper present sensor, Q11-190. Actuate the sensor with a piece of paper. The display changes. Y↓N→Go to Flag 2, check the sensor, Q11-190. Refer to: • GP 11, How to Check a Sensor. • P/J556 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM paper present sensor, PL 11.88 Item 5. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-063 to run the BM SH1 motor, stack the code 11-411 to check the BM SH1 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 5 and check the wiring and connectors between P/J560 and P/J585. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 1, PL 11.88 Item 7. Go to Flag 3, check the BM SH1 home switch, S11-411. Refer to: • GP 13, How to Check a Switch. • P/J551 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 1, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-403 to run the BM SH2 motor, stack the code 11-413 to check the BM SH2 home switch. The display changes. Y↓N→The staple head cycled when the first code was entered. Y↓N→Go to Flag 6 and check the wiring and connectors between P/J560 and P/J586. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.88 Item 7. Go to Flag 4, check the BM SH2 home switch, S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551 BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head 1, PL 11.88 Item 7. • BM staple head 2, PL 11.88 Item 7. • BM PWB, PL 11.86 Item 10.

• Code: 11-053-110, 11-370-110
• Description: Staple Head Unit Movement Failure RAP 11-053-110 The staple head unit fails to move. 11-370-110 The staple head unit is not at the home position. NOTE: The home position is when the staple head unit is at the corner stapling position (fully to the front of the 2K LCSS and rotated through 45 degrees).
• Remedy: • Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Un-dock the 2K LCSS from the machine-110, move the ejector assembly fully to the right, manually move the stapler unit along the full length of the track using the green thumb-wheel. Check the home sensor flag and the two dual position flags for damage, see NOTE. Check for damage or obstructions that would prevent the stapling unit from moving. If necessary, install a new staple head unit, PL 11.20 Item 5 or a new stapler traverse assembly, PL 11.20 Item 1. NOTE: For dual position stapling, the SU1 front index sensor uses two flags. • Dock the 2K LCSS to the machine.
  NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-021 to move the ejector assembly fully to the right. Enter code 11-055. The stapling unit cycles back and forth along the track. Y↓N→Go to Flag 3 and check MOT11-053. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J308, 2K LCSS PWB. • 11D-110. 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Stapler traverse assembly, PL 11.20 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-370. Actuate the SU1 home sensor, Q11-370, by moving the stapler unit to and from the home position using the green thumb-wheel. The display changes. Y↓N→Go to Flag 1 and check Q11-370. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11. How to check a sensor. •. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SU1 home sensor, PL 11.20 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-021 to move the ejector assembly fully to the right. Enter code 11-371. Actuate the SU1 front index sensor, Q11-371, by moving the stapler unit to and from the flag position (approximately 115mm (4.5 inches) from the front of the track) using the green thumbwheel. The display changes. Y↓N→Go to Flag 2 and check Q11-371. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SU1 front index sensor, PL 11.20 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-053-130, 11-370-130
• Description: Stapling Unit Movement Failure RAP 11-053-130 The stapling unit fails to move. 11-370-130 The stapling unit is not at the home position. NOTE: Movement failure can occur if the staple head jaws are not fully open and contact the compiler tray while indexing. NOTE: The home position is with the staple head at the corner stapling position (Fully to the front of the HCSS and rotated through 45 degrees).
• Remedy: Enter dC330, code 11-053 (forward) and 11-054 (reverse) to check the movement of the stapling unit. The stapling unit moves as expected. Y↓N→Go to Flag 2. Check the stapling unit traverse motor, MOT11-053. Refer to: • GP 10 How to Check a Motor. • P/J413, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Stapling unit traverse motor, PL 11.48 Item 14. Enter dC330, code 11-370, stapling unit 1 home sensor, Q11-370. Use a 5.5mm nut driver to rotate the stapler traverse shaft. Manually move the stapler away from, then back to, the home position. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-370. Refer to: • GP 11 How to Check a Sensor. • P/J409, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Stapling unit 1 home sensor, PL 11.48 Item 15. Enter dC330, code 11-01, tray hold solenoid, SOL 11-011. The solenoid energises. Y↓N→Go to Flag 4. Check the solenoid SOL 11-001. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • CC tray hold solenoid assembly, PL 11.49 Item 3. Go to Flag 3. Check the harness and connectors P/J412 and P/J432, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.