• Code: 312E-110
• Description: Staple Head Operation Failure RAP Use this RAP when the staple head fails to cycle or the stapler jaw is not at the home position. NOTE: The home position is with the jaws of the staple head fully open.
• Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. Place 2 sheets of paper in the stapler jaws. Enter dC330 code 012-247 to cycle the staple head once. Enter code 012-248 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the 2K LCSS PWB and the staple head. The wiring is good. Y↓N→Repair the wiring Wiring Harness Repairs. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 13, How to Check a Switch. • P/J308, 2K LCSS PWB. •, Component location. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Staple head unit, PL 12.55 Item 5. • 2K LCSS PWB, PL 12.75 Item 1. NOTE: Switch off, then switch on the machine, GP 14, to enable operation of the staple head. Perform SCP 5 Final Actions.

• Code: 312E-150
• Description: Staple Head Operation Failure RAP Use this RAP when the staple head failed to cycle, or the staple head was not at the home position. NOTE: The home position is with the jaws of the staple head fully open.
• Remedy: NOTE: After repairing the fault using this RAP, switch off, then switch on the machine, GP 14, to enable operation of the staple head. NOTE: All LVF BM interlocks must be made to supply +24V to the motors. Place 2 sheets of paper in the stapler jaws. Enter dC330, code 012-247 to cycle the staple head once, and 12-248 to reverse the staple head to the home position. The staple head operates as expected. Y↓N→Go to Flag 1 and Flag 2. Check the wiring and connectors between the LVF PWB and the staple head. The wiring is good. Y↓N→Repair the wiring. Install new components as necessary: • Staple head unit, PL 12.365 Item 5. • LVF PWB, PL 12.425 Item 8. Perform SCP 5 Final Actions.

• Code: 312F-150
• Description: LVF PWB and LVF BM PWB DIP Switch Settings RAP To show the correct settings for the DIP switches on the LVF PWB and LVF BM PWB.
• Remedy: Problems that can result from incorrect DIP switch settings are: • False jam clearance instructions for the LVF BM and/or the machine exit area. • Communication errors between the LVF BM and machine. • Erratic behavior of the LVF BM. Check the DIP switch settings. If necessary, switch off the machine, GP 14. Correct the DIP switch settings, then switch on the machine, GP 14.

• Code: 312G-150
• Description: Mis-Registration in Stapled Sets and Non- Stapled Sets RAP Use this RAP to identify and correct the causes of mis-registration in stapled sets, resulting in staples missing some sheets in the set, or poorly registered non-stapled sets.
• Remedy: The most likely cause of mis-registration is paper condition and/or damage such as curl, wrinkle, creases, dog ears, etc. Curl, wrinkle and creases are probably caused in the IOT. Go to IQ1 Image Quality Entry RAP. For other copy/print damage and dog ears, go to the 312H-150 Copy Damage in the LVF BM RAP. Perform the steps that follow: • Check that bin 1 is seated correctly and the bin 1 alignment clip is in position, PL 12.320 Item 12. • Turn over the paper stack in the tray in use. • Use a new ream of paper in the tray in use. • Paper type especially recycled paper can lead to registration problems. Change to a different brand or type of paper, if available. • Ensure that the guides in the paper trays are correctly set and reported on the UI for the paper size loaded. • Check that paper type is set correctly. If heavyweight paper is used but not set in the UI, the compiler capacity can be exceeded. • Check for obstructions in the compiler. • Ensure that the paddle roll operates correctly and that the paddles are not damaged. The paddles should park completely inside the top section of the compiler, with the shorter paddle in a vertical position. If all of the paddles are out of position, check the paddle roll home sensor, PL 12.335 Item 4, the flag, PL 12.335 Item 7 and the paddle motor assembly, PL 12.335 Item 10. If only 1 paddle is mis-aligned with the others, it can be re-positioned by hand (they are not bonded to the shaft). If necessary install new paddles, PL 12.335 Item 3. • Ensure that the paddles are clean. If necessary, use formula A cleaning fluid, PL 26.10 Item 2 to clean the paddles. • Ensure that the tampers operate correctly, i.e. are not stalling or losing position during the job. Inspect the tampers for damage, if necessary install new components. PL 12.355. • Inspect the bin 1 entry nips for roll damage. The idlers should be held against the rubber driving rolls and they should be free to rotate within their support springs. If necessary, install new components, PL 12.375. • Inspect the 4 spring loaded guides on the output cover, PL 12.335 Item 9. Ensure that they are correctly located and are free to move up and down.

• Code: 312H-150
• Description: Copy Damage in the LVF BM RAP Use this RAP to identify and correct the causes of copy damage in the LVF BM.
• Remedy: Perform the steps that follow: • Look for torn paper in the LVF BM paper path. Torn fragments can pass through the IOT and LVF BM paper path without causing a problem until they finally wedge themselves at some point. A likely place for a piece of paper to be wedged is at the hole punch assembly, where the top and bottom guides form the narrowest part of the paper path. • Ensure that the exit diverter gate assembly, PL 12.370 Item 13, operates correctly and has full movement. • Ensure that the hole punches park at the fully open position. If they protrude even slightly, a jam will occur in the narrow paper path of the hole punch. • Ensure that the paper entry guide assembly, PL 12.350 Item 7, closes and latches correctly. Check that the magnet at the rear is located and operates correctly. Check the clip at the front is positioned correctly. • Ensure that all idler rolls in the LVF BM paper path are free to rotate, particularly those on the jam clearance guide, where the paper turns through 90 degrees. • Ensure that the paper path ribs of the paper entry guide assembly, PL 12.350 Item 7, and the entry guide cover assembly, PL 12.320 Item 3, are free of “scores” and “nicks”. Check also for contamination and glue from label stock.

• Code: 312J-150
• Description: Booklet Quality RAP Use this RAP to identify and correct the causes of poor booklet quality in the LVF BM. The booklet quality problems that follow are covered in this RAP: • The alignment of the top and bottom edges of the booklet are not within specification. • The alignment of the open side edges of the booklet are not within specification. • The booklet staples are badly formed. • The booklet crease is off centre. • The booklet crease is skewed greater than the specification. • The booklet staple position is not within the specification. • The booklet is not sufficiently creased.
• Remedy: • Check that the paper loaded in the paper trays matches the paper size displayed on the UI. Refer to 371-500-00 Tray 1 Open During Run RAP and 372-500-00 Tray 2 Open During Run RAP. • Ensure that the paper being fed to the BM conforms to the specification, GP 20 Paper and Media Size Specification. • Ensure that the booklets being produced do not exceed the maximum contents given in Table1.
  Media Media weight Maximum number of sheets Maximum number of booklet pages Maximum number of unstapled sheets
  Plain paper 60 to 80gsm (16 to 21lb bond) 15 60 5 Heavyweight 90gsm (24lb bond) 13 52 - Heavyweight 120gsm (32lb bond) 10 40 - Heavyweight 160gsm (43lb bond) 7 28 - Heavyweight 216gsm (58lb bond) 2 8 - Plain paper with heavyweight cover 60 to 80gsm (16 to 21lb bond) with 160gsm (43lb bond) cover 14 including 1 cover 56 -

• Code: 361-100-00
• Description: LED Print Head Data Integrity Failure RAP 361-100-00 Checksum read from LED print head did not match the checksum calculated on the SBC PWB.
• Remedy: Perform dC304 LED Print head Validation. The LED print head validation test failed. Y↓N→Perform SCP 5 Final Actions. Switch off, then switch on the machine, GP 14. The fault persists. Y↓N→Perform SCP 5 Final Actions. Go to Flag 1. Disconnect, then check the ribbon cable and connectors, P/J511 on the LED print head module and P/J851 on the SBC PWB. The ribbon cable and connectors are clean and undamaged. Y↓N→Clean or repair the ribbon cable and connectors. Install new components as necessary: • LED print head to SBC PWB ribbon cable, PL 60.35 Item 17. • LED print head module, PL 60.35 Item 1. Re-install the ribbon cable. Perform dC304 LED Print Head Validation. The LED print head validation test failed. Y↓N→Perform SCP 5 Final Actions. Install a new LED print head module, PL 60.35 Item 1. Check the operation of the machine. The fault persists. Y↓N→Perform SCP 5 Final Actions. Reload the software, GP 4. If the fault persists, perform the 303D SBC PWB Diagnostics RAP.

• Code: 362-310-00
• Description: Scanner to SBC Communications Failure RAP 362-310-00 A communication failure occurred between the scanner PWB and the SBC PWB.
• Remedy: Go to Flag 1. Disconnect, then check the SBC PWB/scanner PWB data cable and connectors, P/J411 on the Scanner PWB and P/J854 on the SBC PWB. The data cable and connectors are clean and undamaged. Y↓N→Clean or repair the ribbon cable or connectors. Install new components as necessary: • SBC PWB/scanner PWB data cable, PL 60.20 Item 22. • Scanner PWB, PL 60.20 Item 4. If the fault persists, perform the 303D SBC PWB Diagnostics RAP. Perform the steps that follow: • Install a new SBC PWB/scanner PWB data cable, PL 60.20 Item 22. • Install a new scanner PWB, PL 60.20 Item 4. • The 303D SBC PWB Diagnostics RAP.