• Code: 11E0
• Description: Long Term Storage Error
  This error is displayed when the Printer has been left switched OFF for more than 31 days.
• Remedy: • This error can be avoided if the "Store Ink System" procedure is performed before turning the Printer OFF for long periods. • To clear this error: – Turn the Printer ON in error skip mode by holding down the Cancel and Shift keys and pressing the ON button. – Enter the Password to clear the internal error flag: Shift and OK. – Switch the Printer OFF and then ON again.

• Code: 120x
• Description: Printhead Drive IC Error
  The Piezo Drive IC on a Printhead is too hot (85C or higher) or too low (- 10C or lower).
• Remedy: • Check whether the temperature of the Printhead voltage circuit on the Carriage PCA is extremely hot. If it is extremely high, check the short-circuit of the Printhead and the Printhead Cable using a tester. The Short-circuit may have been caused by the incorrect insertion of the Printhead Cable, internal failure of the Printhead or by a foreign object attached to the Carriage PCA. • Replace the Printhead • Replace the Carriage PCA

• Code: 121x
• Description: Printhead Temperature Error
  The Printhead temperature is too high (85C or higher) or too low (-10C or lower). x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
• Remedy: • Check the failing Printhead to make sure that it is not damaged and that the cable are correctly connected • Replace the Carriage PCA • Replace the Printhead

• Code: 1220
• Description: Edge Sensor Error
  The Printer has problems detecting the edge of the Media.
• Remedy: • Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". Then execute the "Line Sensor" option, and check if the Line Sensor is functioning correctly by inserting a white piece of paper underneath it. If the Line Sensor responds, then it is functioning correctly. • If the Line Sensor does not respond to the white piece of paper, then replace the Line Sensor . Page 8-106. • Replace the Carriage PCA

• Code: 123x
• Description: Sub-Tank Sensor Error (Full or Half)
  The Full and Half Sensors on the Sub-Tanks are defective. x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
• Remedy: • Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then execute ALL the "Full x" and "Half x" options, and check if the Sub-Tank Sensors are functioning correctly. Manually move the Sub-Tank Sensor Plate and if the Sensor responds, it means that it is working correctly. • If any of the Sub-Tank Sensors fail to respond, then replace the corresponding Sub-Tank Sensor . Page 8-115. • Make sure that the Sub-Tank Sensor Relay Cables (Left/Right) and the Sub- Tank Sensor Cables are connected correctly and are not damaged. • Replace the Main PCA

• Code: 124x
• Description: Ink Supply Sensor Error
  The Ink Supply Sensor does not change even though the specified time has passed after driving the Ink Supply Motor for the Sub-Tank. x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
• Remedy: • Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is functioning correctly. Manually move the gear and if the Sensor responds, it means that it is working correctly. • If any of the Ink Supply Sensors fail to respond, then replace the corresponding Ink Supply Station . Page 8-110. • Enter the Motors Menu (in Maintenance Mode) and set the "X Pump Motor" option to "Normal" to drive the Ink Supply Motor. When the Sub- Tank is already full, it will not be checked and therefore ink should be discharged. Once the motor drive has been checked, set it "Stop" immediately. Repeat the process with the other colors. • If any Ink Supply Motor fails, then replace the corresponding Ink Supply Station . Page 8-110. • Replace the Main PCA

• Code: 125x
• Description: Sub-Tank Supply Error
  The Sub-Tank Sensor does not switch to less than half even though ink has been consumed. x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
• Remedy: • Enter the Motors Menu (in Maintenance Mode) and set the "Solenoid L" and "Solenoid R" options to "Closed" to cut the outside air. Now set the "Cap Stat Motor" to "Prime" to discharge the ink from the Sub-Tank and check if the Ink Supply Motor drives by turning the power ON again when there is a little bit of ink left. If the Motor is not driven, replace the corresponding Cable or Ink Supply Station. • Check whether the Sub-Tank Sensor Plate works correctly and is not blocked by any foreign object. • Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is functioning correctly. Manually move the gear and if the Sensor responds, it means that it is working correctly. • If any of the Ink Supply Sensors fail to respond, then replace the corresponding Ink Supply Station . Page 8-110. • Replace the Main PCA

• Code: 126x
• Description: Trailing Cable Connection Error
  The Trailing Cable connected to the one of the following connectors is faulty. x = 0: Connector 9. x = 1: Connector 10. x = 2: Connector 11. x = 3: Connector 12.
• Remedy: • Reconnect the Trailing Cable to the Carriage PCA and the Main PCA. • Make sure that the Trailing Cable is not damaged. • Replace the Carriage PCA • If the error continues, replace the Main PCA