Các lỗi thường gặp

Code :
  • Code: 60.2:17
  • Description: Initialization
  • Causes: Initialization error
  • Remedy: Contact HP.
  • Code: 61:01
  • Description: Language Interpreting
  • Causes: The file format is incorrect and the printer cannot process the job
  • Remedy: • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check the graphic language setting of the printer (see the Userfs Guide).
  • Code: 61:04.1
  • Description: Language Interpreting
  • Causes: The PostScript fonts are missing
  • Remedy: Perform a full firmware update.
  • Code: 61:04.2
  • Description:
  • Causes: PostScript unknown Paper ID
  • Remedy: Perform a full firmware update.
  • Code: 61:08
  • Description: Language Interpreting
  • Causes: The paper type specified in the file is incorrect and the printer cannot process the job
  • Remedy: • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Change the paper type and resend the file to the printer.
  • Code: 61:08.1
  • Description: Language Interpreting
  • Causes: The file cannot be printed because it is password-protected
  • Remedy: Resend the file without password protection.
  • Code: 61:08.2
  • Description: Language Interpreting
  • Causes: The file contains format errors or incorrect settings and the printer cannot process the job
  • Remedy: • Ensure that the file format sent is supported by the printer. • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • Resend the file to the printer using the Embedded Web Server.
  • Code: 61:10
  • Description: Language Interpreting
  • Causes: A slow computer processing complex files can pause for longer than the default printer timeout, which can be interpreted by the printer as an End Of Job, in which case some elements of the job may be lost
  • Remedy: • Increase the I/O timeout using the printer's front panel (see 'Configure network settings' in Using your printer). • Send the job from a faster computer. • Send the job from the Embedded Web Server.
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