Code :

Code: 64.1:01
Description: Input/Output through USB Port
Causes: The printer does not recognize the USB Hard Disk Drive accessory
Remedy: • Turn off the printer using the switch at the rear. • Connect the Hard Disk Drive accessory, check that the USB cable is properly connected and turn the printer on. If the Hard Disk Drive accessory is not available (has been lost or broken), proceed to the next step. • If the problem persists, turn off the printer using the switch at the rear. Turn the printer on again while pressing Menu, OK and Cancel simultaneously until the front panel asks Printer configured to use External Hard Disk. Do you want to revert the printer to Internal Hard Disk?. Confirm by pressing OK (twice). Remove the Hard Disk Drive accessory (if connected). The printer restarts. • After the printer reaches the Ready state, try connecting any other USB device (known to work properly) to the printer port where the Hard Disk Drive accessory should be connected. If a message appears on the front panel reacting to the USB device just connected (such as Please remove USB device or Press OK to...), press Cancel and remove the USB Device. This means the Hard Disk Drive accessory is faulty and should be replaced. See Formatter. • If nothing appears on the front panel reacting to the USB device just connected, the Formatter is faulty and should be replaced. See Formatter.

Code: 71:03
Description: Memory Management
Causes: Out of memory failure
Remedy: • Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer. • If the problem persists, resend the job with one or more of the following options: • Decrease resolution to 300 dpi. • Select Economode print mode. • Select Send Job As Bitmap, to have the main processing of the print job done by the computer rather than the printer.

Code: 71:08
Description: Memory Management
Causes: Insufficient display list
Remedy: Resend the job with one or more of the following options: decrease resolution to 300 dpi, select Economode print mode, select Send Job As Bitmap to have the main processing of the print job done by the computer rather than the printer.

Code: 74:01
Description: Firmware Update
Causes: Error uploading firmware update file
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Resend the firmware update file to the printer.

Code: 75.21:10
Description: Ink consumption
Causes: Total printer ink consumption reached upper limit
Remedy: This is a continuable system error. The customer may continue to print normally but may encounter print-quality issues or ink buildups in the Service Station. To avoid these problems, it’s best to apply Preventive Maintenance Kit #2.

Code: 76:03
Description: Hard Disk Full
Causes: Hard Disk Drive out of space
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Resend the file to the printer. • Remove any unnecessary files from the Hard Disk Drive using the Web Server. • If the problem persists, perform Hard Disk Recovery

Code: 77:04
Description: Embedded Web Server
Causes: Embedded Web Server internal software error
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version.

‹ First < 13 14 15 16 17 18 >