Code :

Code: 79.2:04
Description: Assertion (Uncontrollable Firmware Error)
Causes: Operating-system signal error
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • Try to reprint the image using different selections in the driver. • Disable nesting and the queue. • If the problem persists, perform Hard Disk Recovery

Code: 79:03
Description: Assertion (Uncontrollable Firmware Error)
Causes: Generic firmware error
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • If the problem persists, perform Hard Disk Recovery

Code: 79:04
Description: Assertion (Uncontrollable Firmware Error)
Causes: Generic firmware error
Remedy: • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • Try to reprint the image using different selections in the driver. • Disable nesting and the queue. • If the problem persists, perform Hard Disk Recovery (see Hard Disk recovery). • For more detailed information, see How to troubleshoot the 79:04 system error.

Code: 81:01
Description: Paper Advance
Causes: Paper servo shutdown; possible paper jam
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Check that the OMAS Controller Card to PrintMech PCA cable is not damaged. • Check that the OMAS Controller Card to PrintMech PCA cable is correctly connected to the OMAS Controller Card and the PrintMech PCA. • Perform the Media Drive Diagnostic ( Paper Drive test) to further troubleshoot the error code.

Code: 85:03
Description: Media-Axis Encoder Reading
Causes: Problem finding the Drive Roller zero
Remedy: Perform the Media Drive Diagnostic ( Paper Drive test) to further troubleshoot the error code.

Code: 86:01
Description: Carriage Movement
Causes: Carriage servo shutdown; possible paper jam
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the Scan-Axis Diagnostic ( Scan Axis test) to obtain further information on the problem.

Code: 86:11
Description: Carriage Movement
Causes: Scan-Axis length requires too much force or energy
Remedy: • Check that cutter disengages correctly. • Lubricate Scan Axis. • Apply Preventive Maintenance Kit 1.

Code: 87:01
Description: Scan-axis encoder reading
Causes: Problem with the Scan Axis encoder sensor readings
Remedy: • Check whether the Encoder Strip is dirty. If necessary, clean it. Pay special attention to the area near the Service Station. Follow the instructions on the front panel after selecting the Ink menu and then Clean Encoder Strip. • Check whether the Encoder Strip is broken or damaged. If necessary, replace it. • If the system error persists, clean the Encoder Sensor. • If the system error persists, replace the Encoder Sensor. • Perform the Scan Axis diagnostic test to troubleshoot the problem further.

‹ First < 14 15 16 17 18 >