• Code: 11.02.01:09
• Description: FO Cable not connected. Reboot the printer and run Control link diagnostics. If problem is confirmed call your support representative.
• Causes: Connection problem
• Remedy: 1. Check if the connector is latched OK. 2. Check if the cable is not damaged.

• Code: 11.03.01:04
• Description: Carriage fiber-optics PCA not responding. Reboot the printer and run Control link diagnostics. If problem is confirmed call your support representative.
• Causes: a. Fiber-optic PCA in carriage doesn't work or isn’t connected b. FO damage
• Remedy: 1. Check that the PCA is on place. 2. Check all the cabling. 3. Check LEDs. 4. Check fiber-optic cable.

• Code: 11.04.01:09 ... 11.04.07:09
• Description: Carriage fiber-optics PCA cable to printhead X interconnect not properly connected. Reboot the printer and run Control link diagnostics. If problem is confirmed call your support representative.
• Causes: a. FO PCA cable to printhead interconnect X is not connected/damaged/broken. b. FO PCA is damaged or not working.
• Remedy: 1. Run Control link diagnostics test. 2. Check cabling and LEDs in fiber-optics PCA and printhead interconnect X. 3. Swap printhead interconnect PCA (same color) 4. If the problem accompanies the printhead interconnect PCA then replace it. 5. Otherwise replace cable. 6. If the problem remains, replace the fiber-optics PCA. See Fiber-optics PCA.

• Code: 11.05.01:01 ... 11.05.07:01
• Description: Printhead interconnect X malfunction. Restart the printer in diagnostic mode and run printhead control diagnostics. If problem is confirmed, call your support representative.
• Causes: Printhead interconnect X is not working/damaged/broken.
• Remedy: 1. Run control link diagnostics test. 2. Check cabling and LEDs in the fiber-optics PCA and printhead interconnect X. 3. Swap the printhead interconnect PCA with one of the same color. 4. If the problem accompanies the printhead interconnect PCA, then replace it. See Printhead interconnect color PCA or Printhead interconnect optimizer PCA.

• Code: 11.05.01:04 ... 11.05.07:04
• Description: Printhead interconnect X not responding. Reboot the printer and run printhead control diagnostics. If problem is confirmed, call your support representative.
• Causes: Printhead interconnect X is not working/damaged/broken.
• Remedy: 1. Run control link diagnostics test. 2. Check cabling and LEDs in the fiber-optics PCA and printhead interconnect X. 3. Swap the printhead interconnect PCA with one of the same color. 4. If the problem accompanies the printhead interconnect PCA, then replace it. See Printhead interconnect color PCA or Printhead interconnect optimizer PCA.

• Code: 15.01.01:01, 15.01.02:01
• Description: Drying PCA 0X PCA issue. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. Drying PCA power problem b. Drying PCA communications problem c. Calibration jumper problem d. Temperature sensor problem e. HW/Watchdog supervisor disabled f. Drying PCA failure
• Remedy: 1. Check connections. 2. Run drying and e-cabinet diagnostics. 3. Replace the drying PCA. See Drying PCA.

• Code: 15.01.01:02, 15.01.02:02
• Description: Drying PCA 0X hardware supervisor reset. Internal trigger couldn't be set automatically. Run subsystem diagnostic.
• Causes: a. Isolated problem b. Drying PCA problem
• Remedy: 1. Check drying PCA connections. 2. Run drying PCA diagnostics. 3. Replace the drying PCA. See Drying PCA.

• Code: 15.01.01:03, 15.01.02:03
• Description: Drying PCA 0X firmware/hardware mismatch. Drier subsystem disabled. Reinstall/upgrade printer firmware, if the problem persists call your service representative.
• Causes: Hardware/software mismatch
• Remedy: 1. Update the firmware. 2. Replace the PCA. See Drying PCA.