• Code: 10.10.01:01, 10.10.02:01
• Description: AC/AC converter 0X faulty signal detected. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. PSU malfunction b. Printer input voltage problem (usually temporary) c. Temperature too high d. Current too high
• Remedy: 1. Run e-cabinet and drying subsystem diagnostics and check AC/AC LEDs and cabling. 2. Check whether the customer has power line problems at the site (usually this causes intermittent failures). 3. Check that environmental temperature and e-cabinet fan and filter are OK. 4. Check that there is no short-circuit in the AC/AC output.

• Code: 10.10.01:40, 10.10.02:40
• Description: AC/AC converter 0X current not zero. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. Control failure in drying module X, internal check failure b. Error or problem with lamp X
• Remedy: 1. Run e-cabinet and drying subsystem diagnostics and drying lamps. 2. Follow troubleshooting instructions for the part identified by the diagnostics.

• Code: 10.10.01:41, 10.10.02:41
• Description: AC/AC converter 0X current too high detected. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. Drying PCA fuse burnt out b. Drying PCA failure c. Current leakage to ground
• Remedy: 1. Run e-cabinet and drying subsystem diagnostics and drying lamps. 2. Follow troubleshooting instructions for the part identified by the diagnostics. 3. Check connections to the lamp.

• Code: 10.10.01:42, 10.10.02:42
• Description: AC/AC converter 0X current too low detected. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. Lamp problem: open circuit, lamp blown b. Drying PCA problem
• Remedy: 1. Run e-cabinet and drying subsystem diagnostics and drying lamps. 2. Follow troubleshooting instructions for the part identified by the diagnostics.

• Code: 10.10.01:43, 10.10.02:43
• Description: AC/AC converter 0X current sensor value zero or missing. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: a. Drying PCA problem b. Cabling problem c. Engine board adaptor problem
• Remedy: 1. Run e-cabinet, e-box, and drying subsystem diagnostics and drying lamps. 2. Follow troubleshooting instructions for the part identified by the diagnostics.

• Code: 10.10.01:96, 10.10.02:96
• Description: AC/AC converter 0X current check failed. Reinitialize carriage to recover the system. If this doesn’t work, run subsystem diagnostics, and if the problem is confirmed call your support representative.
• Causes: Drying problem
• Remedy: 1. Run e-cabinet, e-box, and drying subsystem diagnostics and drying lamps. 2. Follow troubleshooting instructions for the part identified by the diagnostics.

• Code: 11.01.01:01
• Description: FO PCA (e-box) malfunction. Reboot the printer and run printhead Control diagnostics. If problem is confirmed, call your support representative.
• Causes: a. Fiber-optic PCA in e-box doesn't work. b. Fiber-optic PCA in e-box isn't powered.
• Remedy: 1. Check that PCA is in place. 2. Check PCA input voltage.

• Code: 11.01.01:04
• Description: E-box fiber-optics PCA is not responding. Reboot the printer, and run Control link diagnostics. If problem is confirmed, call your support representative.
• Causes: a. Fiber-optic PCA in e-box does not work or it is not connected. b. Check the cabling of Engine PCA to fiber-optics PCA.
• Remedy: 1. Check that the PCA is in place. 2. Check all the cabling. 3. Check LEDs.