• Code: 1109-381.51
• Description: Stapler motor’s drive malfunction <When FS-P02 is installed>
  No encoder feedback detected from the staple finisher ejector motor.
• Causes: Stapler control board (SCB)
• Remedy: 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option.

• Code: 1109-381.52
• Description: Stapler motor’s drive malfunction <When FS-P02 is installed>
  Motor stop error - the ejector motor kept on running some time after the motor was commanded to stop.
• Causes: Stapler control board (SCB)
• Remedy: 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option.

• Code: 1109-381.54
• Description: Stapler motor’s drive malfunction <When FS-P02 is installed>
  No encoder feedback detected from the staple finisher interface/main motor.
• Causes: Stapler control board (SCB)
• Remedy: 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option.

• Code: 1109-381.55
• Description: Stapler motor’s drive malfunction <When FS-P02 is installed>
  Motor stop error - the interface/main motor kept on running some time after the motor was commanded to stop.
• Causes: Stapler control board (SCB)
• Remedy: 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option.

• Code: 1109-381.56
• Description: Stapler motor’s drive malfunction <When FS-P02 is installed>
  The staple finisher interface/main motor went over the normal speed.
• Causes: Stapler control board (SCB)
• Remedy: 1 Open the stapler service cover and check the ejector motor cable connection on SCB. Reseat the ejector motor connector if any abnormality is found. 2 Replace the staple finisher option.

• Code: 2201-155.00
• Description: Toner cartridge motor rotation failure
• Causes: • Cartridge gearbox • Controller board (CTLB)
• Remedy: 1 Check the gear on the toner cartridge for wear or damage. Replace the toner cartridge if any abnormality is found. 2 Remove, and then reinstall the toner cartridge. Make sure that it is properly seated. 3 Run a print test. If the above actions do not solve the problem, replace the toner cartridge. 4 Check the gears on the cartridge gearbox for proper rotation and for wear or damage. Replace the cartridge gearbox if any abnormality is found. 5 Check the cartridge gearbox cable for proper connection to the CTLB. Reseat the cable if any abnormality is found. 6 Check the cartridge gearbox cable for damage. 7 Replace the cartridge gearbox.

• Code: 2350-171.0x
• Description: Cooling fan error
• Causes: • Controller board (CTLB) • Cooling fan (FM1)
• Remedy: 1 Make sure that the cable JFAN1 is properly connected to the CTLB. 2 Check if the cooling fan is rotating properly. Replace FM1 if any abnormality is found. 3 Measure the voltage across JFAN1. 1. Turn off the printer, and disconnect JFAN1 from the CTLB. 2. Turn on the printer, and measure the voltage across JFAN1. 3. Voltage is set to approximately 24 V. 4 Replace the CTLB if any abnormality is found in the measured voltage. 5 Check if FM1 is running. Replace F1 if it is not running.

• Code: 2564-132.01
• Description: Black TCR sensor failure
  TDS baseline too low.
• Causes: • Toner density sensor (PS13) • Controller board (CTLB)
• Remedy: 1 Remove the transfer roll, and then check for loose toner blocking PS13. Clean the sensor if any abnormality is found. 2 Check PS13 for proper operation. Reinstall the actuator if any abnormality is found. 3 If it still cannot move freely, then replace PS13. 4 Check the cable JTDS for proper connection. Reseat the cable if any abnormality is found. 5 Check the cable JTDS for damage and pinch points. Replace PS13 if any abnormality is found. 6 Replace the CTLB.