• Code: 03-970-00
• Description: Software Lock Up
• Causes: problem has been detected with software running on the MCU Board.
• Remedy: • Cycle system power. • Reseat MCU Board connections.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Remove the Right Cover and reseat all connections to the MCU Board. The error message is displayed. Y↓ N→Complete. Replace the MCU Board.

• Code: 04-100-00
• Description: Tray 2 Lift Error
• Causes: Tray 2 Level Sensor did not change state within 13 seconds of Lift Motor activation.
• Remedy: • Remove and replace Tray 2. • Check for obstructions blocking bottom plate movement.
  Check Tray bottom plate linkage and sector gear condition. Use an alternate Tray, if available, to test lift operation.The Tray is undamaged. Y↓ N→Replace the Tray. Check Tray 2 pick assembly (PL 8.15) motion. Pick assembly motion is good. Y↓ N→Repair improper pick assembly motion. Check the Lift Gear, PL 4.10. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Test Lift Motor operation. The Lift Motor rotates. Y↓ N→Remove the Right Cover , reseat CN11 on the MCU Board, then retest. The Lift Motor rotates. Y↓ N→Remove the MCU Board and reseat P/J49 on the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the MCU Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Tray 2. Tray 2 Level Sensor, PL 8.50 Item 25 3. MCU Board

• Code: 04-110-00
• Description: Tray 6 Lift Error
• Causes: Tray 6 Level Sensor did not change state within 13 seconds of Lift Motor activation.
• Remedy: • Remove and replace Tray 6. • Check for obstructions blocking bottom plate movement. • Reorder Feeder position to isolate the problem.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Check Tray bottom plate linkage and sector gear condition. Use an alternate Tray to test lift operation.The Tray is undamaged. Y↓ N→Replace the Tray. Check the Pick Assembly (PL 8.20) motion. Pick assembly motion is good. Y↓ N→Repair improper pick assembly motion. Select dC330 code 07-650. The sensor is operational (high/low). Y↓ N→Repair or replace the Level Sensor. Check the Lift Gear, PL 8.35 Item 4. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Remove the IOT, Tray 3, 4 and 5 from the Feeder. Reassemble the system using a different feeder in the Tray 6 position. The error message changes to the new feeder position. Y↓ N→Check the IOT Lower Option Harness. The harness is undamaged. Y↓ N→Replace the Lower Option Harness. Replace the MCU Board. Test Lift Motor operation in the affected Feeder. The Lift Motor rotates. Y↓ N→Remove the Right Cover , reseat CN2 on the Feeder Board, then retest. The Lift Motor rotates. Y↓ N→Check the Feeder Option Harness. The connectors are undamaged. Y↓ N→Repair or replace the affected harness. Replace the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the Feeder Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Check the affected Feeder’s Upper Option Harness. The connector is undamaged. Y↓ N→Replace the Upper Option Connector. Replace these components in order until the error is corrected. 1. Tray, PL 7.10 Item 23 2. Feeder Board, PL 8.30 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 04-200-00
• Description: Tray 3 Lift Error
• Causes: Tray 3 Level Sensor did not change state within 13 seconds of Lift Motor activation
• Remedy: • Remove and replace Tray 3. • Check for obstructions blocking bottom plate movement
  Cycle system power. The error message is displayed. Y↓ N→Complete. Check Tray 3 bottom plate linkage and sector gear condition. Use an alternate Tray to test lift operation.The Tray is undamaged. Y↓ N→Replace the Tray. Check the Pick Assembly (PL 8.20) motion. Pick assembly motion is good. Y↓ N→Repair improper pick assembly motion. Select dC330 code 07-350. The sensor is operational (high/low). Y↓ N→Repair or replace the Level Sensor. Check the Lift Gear, PL 8.35 Item 4. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Test Lift Motor operation. The Lift Motor rotates. Y↓ N→Remove the Right Cover , reseat CN2 on the Feeder Board, then retest. The Lift Motor rotates. Y↓ N→Check the Feeder Upper Option Harness. The harness is undamaged. Y↓ N→Repair or replace the harness. Replace the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the Feeder Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Remove the IOT and check the IOT Lower Option Harness. The harness is undamaged. Y↓ N→Replace the Lower Option Harness. Replace these components in order until the error is corrected. 1. Tray, PL 7.10 Item 23 2. Feeder Board, PL 8.30 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 04-300-00
• Description: Tray 4 Lift Error
• Causes: Tray 4 Level Sensor did not change state within 13 seconds of Lift Motor activation.
• Remedy: • Remove and replace Tray 4. • Check for obstructions blocking bottom plate movement. • Reorder Feeder position to isolate the problem.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Check Tray 4 bottom plate linkage and sector gear condition. Use an alternate Tray to test lift operation.The Tray is undamaged. Y↓ N→Replace the Tray. Check the Pick Assembly (PL 8.20) motion. Pick assembly motion is good. Y↓ N→Repair improper Pick Assembly motion. Select dC330 code 07-450. The sensor is operational (high/low). Y↓ N→Repair or replace the Level Sensor. Check the Lift Gear, PL 8.35 Item 4. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Remove the IOT and Tray 3 from the Feeder. Reassemble the system to exchange Feeder positions. The error message changes to the new feeder position. Y↓ N→Check the IOT Lower Option Harness. The harness is undamaged. Y↓ N→Replace the Lower Option Harness. Replace the MCU Board. Test Lift Motor operation in the affected Feeder. The Lift Motor rotates. Y↓ N→Remove the Right Cover , reseat CN2 on the Feeder Board, then retest. The Lift Motor rotates. Y↓ N→Check the Feeder Upper Option Harness. The harness is undamaged. Y↓ N→Repair or replace the harness. Replace the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the Feeder Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Tray, PL 7.10 Item 23 2. Feeder Board, PL 8.30 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 04-400-00
• Description: Tray 5 Lift Error
• Causes: Tray 5 Level Sensor did not change state within 13 seconds of Lift Motor activation.
• Remedy: • Remove and replace Tray 5. • Check for obstructions blocking bottom plate movement. • Reorder Feeder position to isolate the problem.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Check Tray 5 bottom plate linkage and sector gear condition. Use an alternate Tray to test lift operation.The Tray is undamaged. Y↓ N→Replace the Tray. Check the Pick Assembly (PL 8.20) motion. Pick assembly motion is good. Y↓ N→Repair improper Pick Assembly motion. Select dC330 code 07-550. The sensor is operational (high/low). Y↓ N→Repair or replace the Level Sensor. Check the Lift Gear, PL 8.35 Item 4. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Remove the IOT, Tray 3 and Tray 4 from the Feeder. Reassemble the system to exchange Feeder positions. The error message changes to the new feeder position. Y↓ N→Check the IOT Lower Option Harness. The harness is undamaged. Y↓ N→Replace the Lower Option Harness. Replace the MCU Board. Test Lift Motor operation in the affected Feeder. The Lift Motor rotates. Y↓ N→Remove the Right Cover , reseat CN2 on the Feeder Board, then retest. The Lift Motor rotates. Y↓ N→Check the Feeder Upper Option Harness. The harness is undamaged. Y↓ N→Repair or replace the harness. Replace the Lift Motor, then retest. The Lift Motor rotates. Y↓ N→Replace the Feeder Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Tray, PL 7.10 Item 23 2. Feeder Board, PL 8.30 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 04-500-00
• Description: Main Motor Failure
• Causes: An error occurred in the Main Drive Assembly.
• Remedy: • Close the Top Door. • Check for obstructions blocking the latch.
  Cover the Drum Cartridge to prevent light exposure. Cycle system power. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Select dC330 code 04-100. All motors rotate. Y↓ N→Remove the Right Cover , reseat CN5 and CN9 on the MCU Board, then retest. All motors rotate. Y↓ N→Manually rotate the motors. The motors turn freely. Y↓ N→Remove the Toner and Drum Cartridges and manually rotate the motors. The motors turn freely. Y↓ N→Replace the Main Drive Assembly, Replace the affected cartridge. Check the Main Drive Assembly harnesses. The harnesses are undamaged. Y↓ N→Repair the harness. Replace the Main Drive Assembly, then retest. All motors rotate. Y↓ N→Replace the MCU Board. Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. MCU Board, PL 3.10 Item 3 2. HVPS, PL 1.10 Item 1 Y↓ N→Replace the Lower Option Harness. Remove the Right Cover (), reseat CN2 on the Control Board and CN1, CN2 on the Jumper Board, then retest. The Lift Motor rotates. Y↓ N→Replace the Lift Motor, (), then retest. The Lift Motor rotates. Y↓ N→Replace the Control Board, (). Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Feeder Assembly, PL 8.25 Item 16 2. Control Board, PL 7.25 Item 18 3. MCU Board, PL 3.10 Item 3

• Code: 04-730-00
• Description: HCF Lift Error
• Causes: HCF Level Sensor did not change state within 13 seconds of Lift Motor activation. NOTE: Optional Tray numbering varies by configuration. When testing HCF components, use the dC330 codes appropriate for the HCF’s position. For example, if the configuration is 5 trays and the 5th tray is the HCF, use Tray 5 control codes.
• Remedy: • Open and close the HCF Front Door. • Check for obstructions blocking bottom plate movement.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Raise and lower the lower lift plate. The lower lift plate moves up and down smoothly. Y↓ N→Repair or replace damaged components. Check Pick Assembly (PL 8.25) motion. Pick assembly motion is good. Y↓ N→Repair improper Pick Assembly motion. Select dC330 code for the HCF position. The sensor is operational (high/low). Y↓ N→Repair or replace the Level Sensor. Check the Lift Gear, PL 8.35 Item 4. The gear is undamaged and properly installed. Y↓ N→Replace the Lift Gear. Test HCF Lift Motor operation by opening and closing the front door. The Lift Motor rotates. Y↓ N→Remove the IOT, Tray 3 and Tray 4 from the HCF and check the HCF Option Harness, PL 7.25 Item 15. The harness is undamaged. Y↓ N→Replace the harness (). Check the IOT Lower Option Harness. The harness is undamaged. Y↓ N→Replace the Lower Option Harness. Remove the Right Cover (), reseat CN2 on the Control Board and CN1, CN2 on the Jumper Board, then retest. The Lift Motor rotates. Y↓ N→Replace the Lift Motor, (), then retest. The Lift Motor rotates. Y↓ N→Replace the Control Board, (). Reassemble and perform SCP 6 Final Actions. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Feeder Assembly, PL 8.25 Item 16 2. Control Board, PL 7.25 Item 18 3. MCU Board, PL 3.10 Item 3