Description: K Toner Cartridge Life Near End 93-425-00 K Toner Cartridge Life Near End 93-912-00 K Toner Cartridge Life End NOTE: Status code 09-501 is raised with these fault codes.
Remedy: Check Toner Cartridge life count. The Toner Cartridge is at or near end of life. Y↓N→Reseat and lock the Toner Cartridge, then cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.
Code: 93-925-00, 93-926-00, 93-928-00
Description: K Toner Cartridge Error 93-925-00 K Toner ID Error 93-926-00 K Toner Cartridge Data Error 93-928-00 K Toner Cartridge Comm Failure NOTE: Status codes 03-561 and 09-548 are raised with these fault codes.
Remedy: Check Toner Cartridge life count. Toner Cartridge life remains. Y↓N→Replace the Toner Cartridge from customer stock. Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.
Code: 93-938-00
Description: CRUM Validation
Remedy: Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge from customer stock • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.
Code: 93-973-00
Description: Toner CRUM [K] not in position NOTE: Status code 09-543 is raised with this fault code.
Remedy: Check Toner CRUM Connector condition. The Toner CRUM Assembly is good. Y↓N→Replace the Toner CRUM Assembly. The error persists. Y↓N→Perform SCP 6 Final Actions lnstall new components as necessary: • Toner Cartridge • Toner CRUM Assembly • MCU Board Replace the Toner Cartridge from customer stock.
Code: 94-419-00, 94-422-00
Description: BTR Near Life End 94-419-00 BTR Near Life End 94-422-00 BTR Life End NOTE: Status codes 94-320 and 94-300 respectively are raised with these fault codes.
Remedy: Check Transfer Roller life count. The Transfer Roller is at or near end of life. Y↓N→lnstall new components as necessary: • Transfer Roller • MCU Board Replace the Transfer Roller .
Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.
Code: 95-300-00 ... 95-302-00
Description: Upgrade Failure : Incompatible Product 95-300-00 Upgrade Failure : Incompatible Product 95-301-00 Upgrade Failure : Incompatible HW 95-302-00 Upgrade Failure : Incompatible FW The reload process does not start and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Verify product model, then obtain the appropriate system software set and perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.
Code: 95-303-00, 95-304-00
Description: Upgrade Failure: Downgrade / Sidegrade 95-303-00 Upgrade Failure : Downgrade 95-304-00 Upgrade Failure : Sidegrade The reload process does not start and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform a Forced AltBoot GP 9 to reload system software.