Description: Communication Fault 03-316-00 CCM cannot communicate with IOT. Communications have failed. An automatic reset is initiated 1 time. Status codes 03-561 and 03-505 are raised with this fault code.
Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions. Check connections between the IIT and IOT at the IP, IIT Control, and MCU Boards. The connections are secure. Y↓N→Secure the connections. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board
Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board
Code: 03-320-00
Description: Upgrade Failed - Incompatible Product Type 03-320-00 Incompatible Product Type Software upgrade aborted due to incompatible product type. System software set does not match the product hardware.
Remedy: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry system software reload. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • IIT Control Board • MCU Board
Code: 03-324-00
Description: File Transfer Failure During SW Upgrade 03-324-00 SW Upgrade File Transfer Failure Software upgrade aborted due to file transfer failure. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Download a new system software set for the product, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Retry the system software reload from a different USB port. The error persists. Y↓N→Perform SCP 6 Final Actions. Install new components as necessary: • IP Board • MCU Board
Code: 03-325-00
Description: Wall Clock Fault 03-325-00 System clock did not incremented within the specified time limit. The operating system detected the system clock failed to increment within 1.5 seconds during power on. Status code 03-505 is raised with this fault code.
Remedy: Cycle system power. The error persists. Y↓N→Perform SCP 6 Final Actions Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions Check battery installation on the IP Board. The error persists. Y↓N→Perform SCP 6 Final Actions Install new components as necessary: • IP Board
Code: 03-326-00
Description: Upgrade Failed - Version Same as Machine 03-320-00 Upgrade is not required Software upgrade is not required, identical system software set is already on the printer. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Check the version number installed and obtain the correct system software set. Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.
Code: 03-327-00
Description: SW Upgrade Failed 03-327-00 Upgrade failure Software upgrade has failed. The upgrade process is aborted and the printer resets. If configured and possible, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Obtain a current system software set, then perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software.
Code: 03-329-00
Description: Upgrade Request Failed due to Active Diagnostics 03-329-00 Upgrade failure due to active diagnostics Software upgrade request during active diagnostics. The upgrade process is aborted and the printer resets. If configured, an email alert is sent and upgrade report printed. An entry is made in Upgrade History log.
Remedy: Perform GP 9 to reload system software. The error persists. Y↓N→Perform SCP 6 Final Actions. Perform GP 9 to reload system software