• Code: 026-750, 026-751, 026-752
• Description: Scan Communication Fail A communication error occurred during a scan job.
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

• Code: 027-446
• Description: IPv6 Duplicate Duplicate IPv6 addresses detected upon startup.
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned off and on? Replace the MCU Board. Complete.

• Code: 027-452
• Description: IPv4 Duplicate Duplicate IPv4 addresses detected upon startup.
• Causes:
• Remedy: 1 At the printer’s Control Panel, press the Menu key. Using the Up Arrow, Down Arrow, and OK keys, navigate to Admin Menu > Network Settings >TCP/IP > IPv4 > Get Address. Is Get Address set to Panel? The printer is trying to use an address that is being used by another device on the network. Change the printer’s address. Another device is trying to use the printer’s address. Find the other device and resolve the problem by changing the other device’s address.

• Code: 031-521 ... 031-558
• Description: SMB Error • 031-521: SMB Login Error • 031-526: SMB Name Resolve Error • 031-530: SMB Path Error • 031-533: SMB File Make Error • 031-534: SMB Folder Make Error • 031-535: SMB Delete File Error • 031-536: SMB Delete Folder Error • 031-537: SMB Disk Full Error • 031-556: SMB Write Error • 031-557: SMB File Duplication Error • 031-558: SMB Connect Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 031-529, 031-555
• Description: SMB Connection Error A SMB connection error occurred. • 031-529: SMB Login Failed • 031-555: SMB Connect Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 033-503, 033-513, 033-788
• Description: Memory Error • 033-503: Out of Memory • 033-513: Memory Full • 033-788: Communication Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 041-340
• Description: NVRAM Error
• Causes: • MCU Board, PL7.2.2
• Remedy: 1 Perform the Electrical Noise test. Does the error persist? Go to step 2. Complete. 2 Replace the MCU Board. Does the error persist when the power is turned on? Contact your designated field support for assistance. Complete.

• Code: 042-325
• Description: Motor Error The Main Drive Assembly has failed.
• Causes: • Main Drive Assembly, PL6.1.2 • Main Motor Harness, PL6.1.7 • MCU Board, PL7.2.2
• Remedy: 1 Check the connections between the MCU Board P/J16 and the Main Drive Assembly P/J160. Are the connections secure? Go to step 3. Reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Is the Main Drive Assembly installed correctly? Go to step 4. Reseat the Main Drive Assembly, then go to step 5. 4 Does the error persist when the power is turned off and on? Go to step 5. Complete. 5 Check the Main Drive harness continuity. Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly to check continuity. Is the harness damaged? Repair the harness. Go to step 6. 6 Check the power to the Main Drive Assembly. Disconnect connector P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is closed? Replace the Main Drive Assembly. Replace the MCU Board.