• Code: 093-950, 093-951, 093-952, 093-925
• Description: X Toner Comm Fail Toner CRUM (CMYK) communication error is detected. • 093-950 • 093-951 • 093-952 • 093-925
• Causes: • Harn assy dckr, PL4.1.2 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the Toner Cartridge. Does the error persist? Go to step 2. Complete. 2 Check the connection at MCU Board P/J13. Is the connection secure? Go to step 3. Reconnect P/J13, then go to step 3. 3 Does the error persist? Go to step 4. Complete. 4 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 5. Go to step 6. 5 Does the error persist? Go to step 6. Complete. 6 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board, then go to step 7. Complete. 7 Does the error persist? Contact your designated field support for assistance. Complete.

• Code: 093-970 ... 093-973
• Description: CRUM ID Error, X CRU Detached An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected. • 093-970: X CRU Detached • 093-971: X CRU Detached • 093-972: X CRU Detached • 093-973: X CRU Detached
• Causes: • MCU Board, PL7.2.2 • Harness Assembly DCKR, PL4.1.2
• Remedy: 1 Check that the Toner Cartridges installed in the printer are Xerox cartridges. Are the Toner Cartridges installed in the printer Xerox Toner Cartridges? Go to step 2. Complete. 2 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 3. Go to step 3. 3 Does the error persist? Replace the MCU Board, then go to step 4. Complete. 4 Disconnect P/J13 on the PWBA MCU. Is the voltage across ground to P/J13-3 on the MCU Board approximately +3.3 VDC? Repair the Harness Assembly DCKR. Go to step 5. 5 Replace the Toner Cartridge (C, M, Y, or K). Does the error persist? Replace the MCU Board. Complete.

• Code: 093-974
• Description: Insert Print Cartridge An unsupported Toner Cartridge (C, M, Y, or K) is detected, or a No Toner Cartridge Installed state was detected.
• Causes: • MCU Board, PL7.2.2 • Harn assy dckr, PL4.1.2
• Remedy: 1 Open the Toner Door and check that the Toner Cartridges have been fully installed. Does the error persist? Go to step 2. Complete. 2 Reseat the Toner Cartridges. Does the error persist? Go to step 3. Complete. 3 Disconnect P/J13 on the MCU Board and unlace the harness. Inspect the harness for damage. Is the harness damaged? Repair the harness, then go to step 4. Go to step 4. 4 Does the error persist? Replace the MCU Board. Contact your designated field support for assistance.

• Code: 116-210, 116-395
• Description: System USB Port Error System USB port error is detected.
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then turn the printer back on. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 116-314, 116-350, 16-351, 116-352
• Description: ESS Error Fatal on board network error. • 116-314: MAC Address Error • 116-350: Network Error • 116-351: Network Error • 116-352: Network Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 116-315, 116-317, 116-324, 116-326, 116-343
• Description: Firmware Errors. The firmware download to the printer failed. • 116-315: RAM Error • 116-317: Controller Error • 116-324: Controller Error • 116-326: NVRAM Error • 116-343: ASIC Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 116-325
• Description: Checksum Error Checksum error for Fax parameter is detected. • 116-325: Controller Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 116-335
• Description: NVRAM Checksum Error Checksum is not right when NVRAM initialized.
• Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 3. Complete. 3 Does the error persist? Contact your designated field support for assistance. Complete.