• Code: 016-372
• Description: DRAM Memory Allocation Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 016-500, 016-501, 016-502
• Description: Firmware Errors. The firmware download to the printer failed. • 016-500: Erase Flash Error • 016-501: Write Flash Error • 016-502: Verify Flash Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • LED Driver Board, PL7.1.5
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the LED Driver Board. Does the error persist when the power is turned on? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 016-503 ... 016-507
• Description: E-mail Error An e-mail error is detected. • 016-503: SMTP Error • 016-504: POP Error • 016-506: SMTP Login Error • 016-507: SMTP Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 016-718
• Description: Memory Overflow The print job size exceeded memory.
• Causes: • IP Board, PL7.1.9/PL7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Check the memory. Print the Configuration Page to determine the amount of memory installed. Is the print job too large? Divide the print job to fit installed memory. Go to step 2. 2 Reseat all connections on the IP Board. Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

• Code: 016-719
• Description: Decode Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.

• Code: 016-737 ... 016-745
• Description: Download Errors The system firmware file is corrupt or communications to the printer failed. • 016-737: Download ID Error • 016-741: Download Range Error • 016-742: Download Header Error • 016-743: Download Checksum Error • 016-744: Download Format Error • 016-745: Download Protect Error
• Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, and then go to step 3. Complete. 3 Does the error persist? Contact your designated field support for assistance. Complete.

• Code: 016-749
• Description: PJL Request Error
• Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 016-764, 016-766, 016-767
• Description: E-mail Errors An e-mail error is detected. • 016-764: Connect Error • 016-766: SMTP Error • 016-767: E-mail Address Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist when the power is turned on? Replace the MCU Board. Complete.