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Code :
  • Code: 042-358
  • Description: Fan Motor Failure Fan motor failure.
  • Causes: • LVPS, PL 7.2.1 • Fan, PL 7.1.2 • MCU Board, PL7.2.2
  • Remedy: 1 Check the connections between the FAN and LVPS. Is P/J205 on the LVPS securely connected? Go to step 2. Reconnect connector P/J205, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect P/J205 on the LVPS. Is the voltage across ground at P/J205-1 approximately +24 VDC when the Interlock Switch is pushed? Go to step 4. Replace the LVPS. 4 For the 6010N: Test the Fan (see “Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics”). For the 6000: Test the Fan with the CE Diags Tool (see page A-16). Does the Fan function normally? Complete. Replace the MCU Board.
  • Code: 042-372
  • Description: Deve Mode Change Failure
  • Causes: • Feed Solenoid, PL6.1.10 • Switching Sensor • Harness Assembly RKN SNS PL2.2.25/26 • Developer Drive Assembly, PL6.1.6 • MCU Board, PL7.2.2
  • Remedy: 1 Check the P/J10 connector on the MCU Board. Is P/J10 connected correctly? Go to step 2. Reseat the connector. Go to step 2. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Test the Feed Solenoid. Enter diagnostic mode and select Engine Diag > Motor Test > K Mode Solenoid (see “Using Phaser 6010N and WorkCentre 6015 MFP Service Diagnostics”). You can also use the CE Diag Tool to perform this test. Does the Feed Solenoid function normally? Go to step 4. Replace the Feed Solenoid. 4 Check the connections between the MCU Board P/J12 and the Feed Sensor P/J122. Are the connections secure? Go to step 5. Reseat the connector. Go to step 5. 5 Does the error persist when the power is turned on? Go to step 6. Complete. 6 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 7. 7 Disconnect P/J12 on the MCU Board. Is the voltage across ground to P/J12-7 approximately +3.3 VDC? Replace the Developer Drive Assembly. Replace the MCU Board.
  • Code: 061-370
  • Description: LPH Failure
  • Causes: • IP Board, PL7.1.9 • LED Driver Board, PL7.1.5
  • Remedy: 1 Check the connectors at the LED Driver Board P/J2, 3, 4, and 5 and xerographics assembly P/J6, 7, 8, and 9. Are the connectors securely connected? Go to step 2. Reconnect the connectors. 2 Does the error persist when the power is turned on? Go to step 3. Complete. 3 Print the test pattern ASIC. Put the printer in diagnostic mode and select Test Print > Test Pattern ASIC. You can also print the test pattern from the CE Diag Tool. See “Digital Output Test Procedures” on page A-16. Is the image printed correctly? Replace the IP Board. Replace the LED Driver Board.
  • Code: 062-321
  • Description: Carriage Motor Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 062-322
  • Description: Scanner Motor Error
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2 • Scanner, PL8.1.1
  • Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board, then go to step 3. Complete. 3 Does the error persist? Replace the Scanner. Complete.
  • Code: 062-360
  • Description: System Restart An internal IP Board error occurred.
  • Causes: • IP Board, PL7.1.9
  • Remedy: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Complete.
  • Code: 062-790
  • Description: Copy Limit Unable to continue due to copy limitation.
  • Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
  • Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 075-100
  • Description: Misfeed Jam Paper jam was detected at the Main Paper Tray/Bypass Tray section of the printer.
  • Causes: • Feed Roller, PL22.4 • Feed Solenoid, PL6.1.10 • Registration Sensor, PL2.3.5 • Main Drive Assembly, PL6.1.2 • Registration Clutch, PL2.3.7 • Harness Assembly RKN SNS, PL2.2.25 • Harness Assembly Dispense MOT, PL6.1.7 • MCU Board, PL7.2.2
  • Remedy: 1 Are the Feed Roller and Separator Pad installed correctly? Does the Feed Roller rotate smoothly without causing fouling? Go to step 2. Replace the relevant part. 2 Check the connections between the MCU Board P/J12 and Registration Sensor P/J20. Are the connections secure? Go to step 3. Go to step 4. 3 Does the error persist? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use CE Diag Tool to perform this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display change each time the Main Paper Tray Chute is lifted? Go to step 6. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board. 7 Check the connections at MCU Board P/J16 and at the Main Drive Assembly P/J60. Are the connections secure? Go to step 9. Reconnect the connectors and then go to step 8. 8 Does the error persist? Go to step 9. Complete. 9 Enter diagnostic mode and run Main Motor on Full (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-16). Does the Main Drive Assembly function correctly? Go to step 14. Go to step 10. 10 Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error persist? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Disconnect the MCU Board P/J16 and check that the voltages across ground at P/J16-2 and P/J16-4 are +24 VDC. Are the voltages correct? Replace the Main Drive Assembly. Replace the MCU Board. 14 Check the connector of P/J19 on the MCU Board. Is the connection secure? Go to step 16. Reconnect the connector, then go to step 15. 15 Does the error still occur when printing? Go to step 16. Complete. 16 Enter diagnostic mode and run the Feed SOLENOID test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Feed Solenoid function correctly? Go to step 17. Replace the Feed Solenoid. 17 Check the connection at MCU Board P/J25. Is the connection secure? Go to step 19. Reconnect the connector and then go to step 18. 18 Does the error still occur when printing? Go to step 19. Complete. 19 Enter diagnostic mode and select Engine Diag > Motor Test > Regi Clutch. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
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