• Code: 018-338
• Description: Wireless Error A wireless error is detected.
• Causes: • IP Board, PL7.1.9B • Wireless Harness, PL1.1.31 • Wireless Board Bracket, PL1.1.30
• Remedy: 1 Check the connections between the IP Board and the Wireless Board. Are P/J6601 and P/J6501 properly connected? Go to step 2. Reconnect the connections, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect P/J6601 on the IP Board, and P/J6501 on the Wireless Board. Is each cable of the Wireless Harness continuous? Go to step 4. Replace the Wireless Harness. 4 Replace the Wi-Fi Board. Does the error persist when the power is turned on? Replace the IP Board. Complete.

• Code: 024-340
• Description: A firmware error has occurred.
• Causes: • MCU Board, PL7.2.2
• Remedy: 1 Replace the MCU Board. Does the error persist? Perform the Electrical Noise check. Complete.

• Code: 024-360
• Description: Download Error MCU firmware download failure.
• Causes: • MCU Board, PL7.2.2
• Remedy: 1 Reseat all connections on the IP Board and MCU Board. Does the error persist? Go to step 2. Complete. 2 Replace the MCU Board. Does the error persist? Perform the Electrical Noise check. Contact your designated field support for assistance.

• Code: 024-371
• Description: MCU Comm Error Communication has failed between the MCU and IP Boards.
• Causes: • IP Board, PL7.1.9/7.1.16 • MCU Board, PL7.2.2
• Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Check the Image Processor Harness continuity. Disconnect the IP Board P/J8 and the MCU Board P/J22. Is the harness damaged? Replace the harness. Go to step 3. 3 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.

• Code: 024-958
• Description: Paper Size Mismatch The size of paper in the Main Paper Tray, or Bypass Tray, does not match the specified print size.
• Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25 • MCU Board, PL7.2.2
• Remedy: 1 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connections secure? Go to step 2. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3 VDC? Replace the Registration Sensor. Replace the MCU Board.

• Code: 024-963
• Description: No Suitable Paper The Main Paper Tray, or Bypass Tray, has run out of paper, or the size (or type) of paper does not match the specified print size (or type).
• Causes: • Registration Sensor, PL2.3.5 • Harness Assembly RKN SNS, PL2.2.25 • MCU Board, PL7.2.2
• Remedy: 1 Check P/J12 on the MCU Board and P/J120 on the Registration Sensor. Are the connections secure? Go to step 2. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Repair the harness. Go to step 4. 4 Replace the IP Board. Does the error persist? Go to step 5. Complete. 5 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.

• Code: 026-720, 026-721
• Description: USB Memory Full/USB Memory Write Error. A memory full error or USB memory write error occurred during a scan job. • 026-720: USB Memory Full • 026-721: USB Memory Write Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.

• Code: 026-722, 026-723
• Description: USB Memory Write Protect Error / File Path Limit Error A communication error occurred during a scan job. • 026-722: USB Memory Write Error • 026-723: File Path Limit Error
• Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
• Remedy: 1 Check the connectors on the IP Board. Are the connections secure? Go to step 3. Securely reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the IP Board. Does the error persist? Go to step 4. Complete. 4 Replace the MCU Board. Complete.