Description: Waiting for Continue Key to be Pressed After Reloading Paper The printer is in manual duplex mode waiting for user interaction.
Causes: • IP Board, PL7.1.9 • MCU Board, PL7.2.2
Remedy: 1 Reseat the connectors on the IP and MCU Boards then cycle system power. Does the error persist? Go to step 2. Complete. 2 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
Code: 077-100
Description: Paper Remain at Regi Paper stuck in the registration section (or Main Paper Tray or Bypass Tray section) of the Printer was detected.
Remedy: 1 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 4. Repair the harness. 4 Disconnect the MCU Board P/J12. Is the voltage across ground and P/J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.
Code: 077-104
Description: Reg Off Jam The paper does not pass through the Registration Sensor within the specified time.
Remedy: 1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Replace the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 3. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J21 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Replace the MCU Board. 7 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 8. 8 Does the error persist when printing? Go to step 9. Complete. 9 Enter diagnostic mode and run the Main Motor test (see page 4-11). You can also use the CE Diag Tool to run this test. (see page A-16). Does the Main Drive Assembly function normally? Go to step 14. Go to step 10. 10 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 11. 11 Does the error still occur when printing? Go to step 12. Complete. 12 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 13. 13 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 14. 14 Does the error persist? Go to step 15. Complete. 15 Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is pushed? Replace the Main Drive Assembly, then go to step 16. Replace the MCU Board, then go to step 16. 16 Does the error persist when printing? Go to step 17. Complete. 17 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
Code: 077-106
Description: Exit On Jam The paper does not reach the Exit Sensor within the specified time.
Remedy: 1 Check the installation and operation of the Registration Roller and the Registration Pinch Roller Assembly. Are the Registration Roller and the Registration Pinch Roller Assembly installed properly? Go to step 2. Reinstall/replac e the relevant part, then go to step 2. 2 Check connectors P/J12 and P/J120 between the MCU Board and the Registration Sensor. Are the connectors secure? Go to step 4. Reconnect the connectors, then go to step 3. 3 Does the error still occur when printing? Go to step 4. Complete. 4 Enter diagnostic mode and run the Regi Sensor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-9). Lift the Main Paper Tray Chute (PL3.3.3), does the number on the display increase by 1 each time the Main Paper Tray Chute is lifted? Replace the MCU Board. Go to step 5. 5 Disconnect the MCU Board P/J12 and the Registration Sensor P/J120. Check the Harness Assembly RKN SNS for continuity. Is the harness damaged? Go to step 6. Repair the harness. 6 Check that the voltage across ground on the MCU Board P/J12-1 is +3.3 VDC. Is the voltage correct? Replace the Registration Sensor. Go to step 7. Replace the MCU Board. Go to step 7. 7 Does the error persist when printing? Go to step 8. Complete. 8 Check connectors P/J16 and P/J160 between the MCU Board and the Main Drive Assembly. Are the connectors secure? Go to step 9. Reconnect the connectors, then go to step 9. 9 Does the error persist when printing? Go to step 10. Complete. 10 Enter diagnostic mode and run the Main Motor test (see page 4-11). You can also use the CE Diag Tool to run this test (see page A-16). Does the Main Drive Assembly function normally? Go to step 15. Go to step 11. 11 Check the Main Drive Assembly for proper installation. Is the Main Drive Assembly installed correctly? Go to step 12. Reseat the Main Drive Assembly, then go to step 12. 12 Does the error still occur when printing? Go to step 13. Complete. 13 Disconnect P/J16 from the MCU Board and P/J160 from the Main Drive Assembly. Check the continuity of the cable. Is the cable damaged? Repair the cable. Go to step 14. 14 Check the MCU Board P/J25 for proper connection. Is P/J25 securely connected? Go to step 15. Reconnect the connector, then go to step 15. 15 Does the error persist when printing? Go to step 16. Complete. 16 Check the power to the Main Drive Assembly. Disconnect P/J16 on the MCU Board. Are the voltages across ground at P/J16-2 and P/J16-4 approximately +24 VDC when the Interlock Switch is engaged? Replace the Main Drive Assembly, and then go to step 17. Replace the MCU Board, and then go to step 17. 17 Does the error persist when printing? Go to step 18. Complete. 18 Enter diagnostic mode and run the Regi Clutch test. You can also use the CE Diag Tool to run this test (see page A-16). Does the Registration Clutch function correctly? Replace the MCU Board. Replace the Registration Clutch.
Code: 077-108, 077-109
Description: Exit Off Jam/Exit Off Early Jam The paper passed through the Exit Sensor earlier than the specified time, or did not pass through the Exit Sensor within the specified time.
Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
Remedy: 1 Check P/J18 on the MCU Board. Is P/J18 connected securely. Go to step 3. Reconnect P/J18, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Replace the Fuser. Warning: Allow the fuser to cool before replacement. Does the error persist? Replace the MCU Board. Complete.
Code: 077-304
Description: Rear Cover Open A Rear Cover Open error was detected.
Remedy: 1 Visually inspect the Rear Door for damage. Is the Rear Door damaged? Replace the Rear Door (for Phaser 6000/6010, or page 8-24 for WorkCentre 6015 MFP). Go step 2. 2 Enter diagnostic mode and run the Cover Open Sensor test (see page 4-11). Does the number on the display increase by 1 each time the door is opened?. Go to step 4. Go to step 3. 3 Replace the Interlock Switch? Does the error persist? Go to step 4. Complete. 4 Replace the LVPS. Does the error still occur when printing? Replace the MCU Board. Complete.
Code: 077-900
Description: Exit Jam Paper remaining at the Exit section of the Printer was detected.
Causes: • Fuser, PL5.1.1 • MCU Board, PL7.2.2
Remedy: 1 Check connector P/J18 on the MCU Board. Is the connection secure? Go to step 3. Secure the connector, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Enter diagnostic mode and run the Exit Sensor test (see page 4-23). You can also use the CE Diag Tool to run this test (see page A-8). Does the number on the display change each time the actuator of the Exit Sensor is operated? Go to step 4. Replace the Fuser and go to step 4. 4 Does the error persist? Replace the MCU Board. Complete.
Code: 077-901
Description: Registration Jam Paper remaining at the registration section of the printer was detected.
Remedy: 1 Check connectors P/J12 on the MCU Board and P/J120 on the Registration Sensor. Are the connections secure? Go to step 3. Secure the connectors, then go to step 2. 2 Does the error persist? Go to step 3. Complete. 3 Enter diagnostic mode and run the Regi Sensor test (see page 4-24). You can also use the CE Diag Tool to run this test (see page A-16). Lift the Main Paper Tray Chute (PL3.3.3). Does the Regi Sensor test pass? Replace the MCU Board then go to step 4. Go to step 5. 4 Does the error persist? Go to step 5. Complete. 5 Disconnect the MCU Board P/J12. Is the voltage across ground and J12-1 +3.3VDC? Replace the Registration Sensor. Replace the MCU Board.