Description: CMYK Toner is Low or Empty The Toner CRUM indicates the Toner Cartridge is low or empty. • 09-637-00 Black Toner Missing • 09-637-01 Black Toner Missing • 09-637-02 Black Toner Missing • 09-637-03 Black Toner Missing • 09-637-04 Black Toner Missing
Remedy: • Replace the affected Toner Cartridge. • Cycle system power. • If the problem persists, follow the procedure below. 1 Reseat the indicated Toner Cartridge. The error persists. Go to Step 2. Complete. 2 Check connections between P/J11 on the MCU Board and indicated CRUM Connector: P/J204(Y), P/J205 (M), P/J206(C), P/J207 (K). The connection is secure. Go to Step 3. Secure the connection. 3 Check Toner CRUM Harness continuity between P/J11 on the MCU Board and indicated CRUM Connector: P/J204(Y), P/J205 (M), P/ J206(C), P/J207 (K). The harness is undamaged. Go to Step 4. Replace the Toner CRUM Harness. 4 Check for 2.5V at P/J11-3(Y), -7(M), - 11(C), -15(K) on the MCU Board. Is 2.5V available to the indicated Toner CRUM? Replace the affected Toner Cartridge. Replace the MCU Board.
Code: 09-638-01 ... 09-638-04
Description: CMYK Imaging Unit is Near/Past End of Life or Missing The Imaging Unit CRUM indicates the Imaging Unit is near, past end of life, or missing. • 09-638-01 Black Imaging Unit is Missing • 09-638-02 Cyan Imaging Unit is Missing • 09-638-03 Magenta Imaging Unit is Missing • 09-638-04 Yellow Imaging Unit is Missing
Causes: • Yellow Imaging Unit, PL5.1.8 • Magenta Imaging Unit, PL5.1.9 • Cyan Imaging Unit, PL5.1.10 • Black Imaging Unit, PL5.1.11 • Imaging Unit CRUM, PL5.2.4 • MCU Board, PL10.2.18 • CRUM / Disp Harness, PL11.2.4
Remedy: • Replace the affected Imaging Unit. • Cycle system power. • If the problem persists, follow the procedure below. 1 Reseat the indicated Imaging Unit. The error persists. Go to Step 2. Complete. 2 Check connections between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/J210(C), P/J211 (K). The connection is secure. Go to Step 3. Secure the connection. 3 Check CRUM/Disp Harness continuity between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/ J210(C), P/J211(K). The harness is undamaged. Go to Step 4. Replace the CRUM/ Dispense Harness. 4 Check for 2.5V at P/J12-3(Y), -7(M), - 11(C), -15(K) on the MCU Board. Is 2.5V available to the indicated Imaging Unit CRUM? Replace the affected Imaging Unit. Replace the MCU Board.
Code: 09-639-00, 310.310.01
Description: Fuser is Missing or Misinstalled Fuser is missing or incorrectly installed. • 09-639-00 Fuser is Missing or Misinstalled • 310.310.01 Fuser is Missing or Misinstalled
Remedy: 1 Replace the Fuser. Does the error persist? Go to Step 2. Complete. 2 Check Fuser connections PJ180-S and P/J1 on the MCU Board. The connections are secure and undamaged. Go to Step 3. Replace the harness. 3 Remove the Fuser harness and check continuity between P/J1 and P/ J180-S. The harness is undamaged. Replace the MCU Board. Replace the harness.
Code: 09-648-00 ... 09-651-00
Description: Invalid CMYK Imaging Unit The Imaging Unit CRUM indicates the Imaging Unit is not valid for this model. • 09-648-00 Invalid Cyan Imaging Unit • 09-649-00 Invalid Magenta Imaging Unit • 09-650-00 Invalid Yellow Imaging Unit • 09-651-00 Invalid Black Imaging Unit
Causes: • Yellow Imaging Unit, PL5.1.8 • Magenta Imaging Unit, PL5.1.9 • Cyan Imaging Unit, PL5.1.10 • Black Imaging Unit, PL5.1.11 • Imaging Unit CRUM, PL5.2.4 • MCU Board, PL10.2.18 • CRUM / Disp Harness, PL11.2.4
Remedy: 1 Check Imaging Unit part number. The Imaging Unit is the correct part for this model. Go to Step 2. Replace the affected Imaging Unit. 2 Check connections between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/J210(C), P/J211 (K). The connection is secure. Go to Step 3. Secure the connection. 3 Check CRUM/Disp Harness continuity between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/ J210(C), P/J211(K). The harness is undamaged. Go to Step 4. Replace the CRUM/ Dispense Harness. 4 Check for 2.5V at P/J12-3(Y), -7(M), - 11(C), -15(K) on the MCU Board. Is 2.5V available to the indicated Imaging Unit CRUM? Replace the affected Imaging Unit. Replace the MCU Board.
Code: 09-652-00
Description: Transfer Belt is Missing Electrical contact to the Transfer Belt is broken.
Causes: • Maintenance Kit, PL5.1.99 • HVPS, PL5.2.3 • Transfer Belt Bias Assy, PL5.2.6 • MCU Board, PL10.2.18
Remedy: 1 Check the Inner Frame Assembly for damage or improper operation. The Inner Frame Assy is undamaged. Go to Step 2. Replace the Inner Frame Assy. 2 Check Transfer Belt electrical contacts. The contacts are undamaged. Go to Step 3. Replace the Maintenance Kit. 3 Check P/J13 on the MCU Board and P/J331 on the HVPS. The connections are secure. Go to Step 4. Secure the connections. 4 Check continuity of the ROS/HV harness between P/J13 and P/J331. The harness is undamaged. Go to Step 5. Replace the harness. 5 Check the Transfer Belt Bias Assy electrical contacts. The contacts are undamaged. Go to Step 4. Replace the Transfer Belt Bias Assy. 6 Replace the HVPS.=. The error persists. Replace the MCU Board. Complete.
Code: 09-653-00
Description: Transfer Roller is Missing Electrical contact to the Transfer Roller is broken.
Remedy: 1 Check electrical contacts under the Transfer Roller. The contacts are undamaged. Go to Step 2. Repair the contacts. 2 Check P/J13 on the MCU Board and P/J331 on the HVPS. The connections are secure. Go to Step 3. Secure the connections. 3 Check continuity of the ROS/HV harness between P/J13 and P/J331. The harness is undamaged. Go to Step 4. Replace the harness. 4 Replace the Transfer Roller. The error persists. Replace the HVPS. Complete.
Code: 09-654-00 ... 09-657-00
Description: Ribbon in CMYK Imaging Unit The shipping ribbon is present on one or more of the installed Imaging Units. • 09-654-00 Ribbon in Cyan Imaging Unit • 09-655-00 Ribbon in Magenta Imaging Unit • 09-656-00 Ribbon in Yellow Imaging Unit • 09-657-00 Ribbon in Black Imaging Unit
Causes: • Yellow Imaging Unit, PL5.1.8 • Magenta Imaging Unit, PL5.1.9 • Cyan Imaging Unit, PL5.1.10 • Black Imaging Unit, PL5.1.11 • Imaging Unit CRUM, PL5.2.4 • MCU Board, PL10.2.18 • CRUM / Disp Harness, PL11.2.4
Remedy: 1 Check Imaging Unit. The shipping ribbon has been removed from the Imaging Unit. Go to Step 2. Remove the shipping ribbon. 2 Check connections between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/J210(C), P/J211 (K). The connection is secure. Go to Step 3. Secure the connection. 3 Check CRUM/Disp Harness continuity between P/J12 on the MCU Board and indicated CRUM Connector: P/J208(Y), P/J209 (M), P/ J210(C), P/J211(K). The harness is undamaged. Go to Step 4. Replace the CRUM/ Dispense Harness. 4 Check for 2.5V at P/J12-3(Y), -7(M), - 11(C), -15(K) on the MCU Board. Is 2.5V available to the indicated Imaging Unit CRUM? Replace the affected Imaging Unit. Replace the MCU Board.
Code: 09-658-00 ... 09-658-04
Description: Invalid CMYK Toner Cartridge The Toner Cartridge CRUM indicates the Toner Cartridge is not for use in this model. • 09-658-00 Invalid Cyan Toner Cartridge • 09-658-01 Invalid Cyan Toner Cartridge • 09-658-02 Invalid Cyan Toner Cartridge • 09-658-03 Invalid Cyan Toner Cartridge • 09-658-04 Invalid Cyan Toner Cartridge
Remedy: • Check Toner Cartridge part number. • Cycle system power. • If the problem persists, follow the procedure below. 1 Reseat the indicated Toner Cartridge. The error persists. Go to Step 2. Complete. 2 Check connections between P/J11 on the MCU Board and indicated CRUM Connector: P/J204(Y), P/J205 (M), P/J206(C), P/J207 (K). The connection is secure. Go to Step 3. Secure the connection. 3 Check Toner CRUM Harness continuity between P/J11 on the MCU Board and indicated CRUM Connector: P/J204(Y), P/J205 (M), P/ J206(C), P/J207 (K). The harness is undamaged. Go to Step 4. Replace the Toner CRUM Harness. 4 Check for 2.5V at P/J11-3(Y), -7(M), - 11(C), -15(K) on the MCU Board. Is 2.5V available to the indicated Toner CRUM? Replace the affected Toner Cartridge. Replace the MCU Board.