Code :

Code: 23:10
Description: Problem with pressurization.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA. • Replace the APS Assembly . • Replace the PrintMech PCA . • If the System Error continues, replace the Sausalito PCI PCA . NOTE: Replace one part at a time and check if the error has cleared before replacing another.

Code: 24:03
Description: Ink Setup failure (Ink Supply Tubes purge failed).
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Try purging the Ink Supply Tubes again once the Printer has been rebooted. • Install new Ink Cartridges in to the Printer and try purging the Printer again.

Code: 24:10
Description: A broken bag has been detected in one of the Ink Cartridges.
Remedy: • Remove the Ink Cartridges and check for any ink leaking from the cartridge. In extreme cases ink can contaminate the ISS PCA area which will then require instalIing a new ISS PCA. If the message ‘Please replace one of the defective cartridges (*). The asterisk represents a number which will identify the failed ink cartridge. 0 Magenta 1 Light Magenta 2 PhotoBlack 3 Matt Black 4 Yellow 5 Light Cyan 6 Light Gray 7 Cyan • For this issue there is a specific menu slection to check the broken bag error. Perform the gBag Broken Recoveryh Diagnostic () to troubleshoot the error code.

Code: 26.0:01
Description: Bad contact detected in ISS slot 0 floater.
Remedy: • Remove the Magenta Ink Cartridge and reinstall it in to the Printer. • Replace the Magenta Ink Cartridge. • Check that the ISS to Cartridge cable (Magenta Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Magenta Ink Cartridge) . • Replace the Ink Supply Tubes and Trailing Cable . NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked beforehand to see if they are capable of purging the new tubes, if they are not, new Ink Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to .

Code: 26.1:01
Description: Bad contact detected in ISS slot 1 floater.
Remedy: • Remove the Light Magenta Ink Cartridge and reinstall it in to the Printer. • Replace the Light Magenta Ink Cartridge. • Check that the ISS to Cartridge cable (Light Magenta Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Light Magenta Ink Cartridge) . • Replace the Ink Supply Tubes and Trailing Cable . NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked beforehand to see if they are capable of purging the new tubes, if they are not, new Ink Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to .

Code: 26.2:01
Description: Bad contact detected in ISS slot 2 floater.
Remedy: • Remove the Photo Black Ink Cartridge and reinstall it in to the Printer. • Replace the Photo Black Ink Cartridge. • Check that the ISS to Cartridge cable (Photo Black Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Photo Black Ink Cartridge) . • Replace the Ink Supply Tubes and Trailing Cable . NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked beforehand to see if they are capable of purging the new tubes, if they are not, new Ink Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to .

Code: 26.3:01
Description: Bad contact detected in ISS slot 3 floater.
Remedy: • Remove the Matte Black Ink Cartridge and reinstall it in to the Printer. • Replace the Matte Black Ink Cartridge. • Check that the ISS to Cartridge cable (Matte Black Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Matte Black Ink Cartridge) . • Replace the Ink Supply Tubes and Trailing Cable . NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked beforehand to see if they are capable of purging the new tubes, if they are not, new Ink Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to .

Code: 26.4:01
Description: Bad contact detected in ISS slot 4 floater.
Remedy: • Remove the Yellow Ink Cartridge and reinstall it in to the Printer. • Replace the Yellow Ink Cartridge. • Check that the ISS to Cartridge cable (Yellow Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Yellow Ink Cartridge) . • Replace the Ink Supply Tubes and Trailing Cable . NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked beforehand to see if they are capable of purging the new tubes, if they are not, new Ink Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to .

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