Các lỗi thường gặp

Code :
  • Code: 53:10
  • Description: Media sensor.
  • Remedy: • Check that the Media Sensor cable is not damaged and is connected correctly to the Interconnect PCA. • Replace the Media Sensor .
  • Code: 54:10
  • Description: Pinch Lever sensor error detected.
  • Remedy: • Check that the Media Lever Sensor cable is not damaged and is connected correctly to the Interconnect PCA. • Replace the Media Lever Sensor .
  • Code: 55:10
  • Description: Problem with the Line Sensor.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Replace the Line Sensor . • If the System Error continues, replace the Carriage PCA .
  • Code: 56:01
  • Description: The index sensor readings are unstable after a few retries or the index sensor changes value after latching the value.
  • Remedy: • Perform Paper drive diagnostics • Replace Media drive encoder reader 
  • Code: 56:10
  • Description: Analog Encoder calibration failed.
  • Remedy: • Replace the Encoder Disc and Sensor .
  • Code: 58:10
  • Description: An error detected with the Color Sensor.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest firmware version. If not, update the Firmware to the latest version. • Perform the Color Sensor test. • If the error is displayed during the printerfs initilization, perform the Color Sensor Test from the diagnostic boot mode . • If the error is displayed after the printer has initialized, for example when performing a Color Calibration/Linearization, perform the Spectrophotometer test . • If the Color Sensor Shutter opens and closes, then replace Color Sensor Assembly . • If the Color Sensor Shutter is not activated: • If the Color Sensor Actuator Lever does not elevate or is broken: 1. Replace the Color Sensor Actuator Assembly . 2. Clean the Encoder Strip using a lint free cloth with damp water . • If the SOL Actuator Lever elevates but does not always catch the shutter, clean the Encoder Strip using a lint free cloth with damp water . • If the System Error continues, replace the Carriage PCA .
  • Code: 61:01
  • Description: The file format is incorrect and the Printer cannot process the job.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check the graphic language setting of the Printer (Refer to the User’s Guide). • Resend the file to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If printing from a RIP check that the RIP version is the latest available.
  • Code: 61:04.1
  • Description: The Postscript fonts are missing. Upgrading the Firmware will re-install the fonts.
  • Remedy: Perform a full firmware upgrade that includes package ’B’.
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