Các lỗi thường gặp

Code :
  • Code: 61:08.1
  • Description: The file cannot be printed because it is password protected.
  • Remedy: Resend the file without password protection.
  • Code: 63:04
  • Description: Input/Output problem through the Network Card.
  • Remedy: • Check that the Network cable is correctly connected to the Network Card. • If a Gigabit Ethernet Card is being used, make sure it is correctly installed. If necessary, replace the Gigabit Ethernet Card. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Main PCA .
  • Code: 64:04
  • Description: Input/Output problem through the USB Card.
  • Remedy: • Check that the USB cable is correctly connected to the Printer. • Check that the USB Card is correctly installed. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Replace the USB card.
  • Code: 65:04
  • Description: Input/Output problem through an unknown port.
  • Remedy: • Check that the unknown port cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
  • Code: 66:08
  • Description: Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
  • Remedy: • Resend the file to be printed on the current paper type. • Change the paper type to the type that was loaded when the file was originally sent.
  • Code: 71:03
  • Description: Out of memory failure.
  • Remedy: It is recommended that you remove any unnecessary files from the Hard Disk Drive using the Web Server.
  • Code: 71:19
  • Description: Different S/N found in Main and Backup NVM.
  • Remedy: • Perform the “Error 71:19 Recovery” Service Utility (refer to Chapter 4). NOTE: Do not change the Ink Supply tubes and the Hard Disk at the same time as this will cause the system error 71:19.
  • Code: 72:04
  • Description: Generic Firmware error.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
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