Description: Voltage configuration out of range. contact your support representative to reset installation parameters.
Causes: Voltage configuration is not correctly set.
Remedy: Reconfigure the voltage.
Code: 16.01.01:01, 16.01.02:01
Description: Curing module X error state. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes: a. The curing module reports a failure and cannot be used. b. The curing PCA has failed. c. There is a problem with the curing PCA connections.
Remedy: 1. Check connections. 2. Run e-cabinet, e-box, and curing diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:02, 16.01.02:02
Description: Curing module X temperature servo start failure. Retry, and if the problem persists call HP support and run diagnostic.
Causes: a. Temperature sensor problem b. Curing PCA failure
Remedy: 1. Run curing diagnostics. 2. Check temperature sensor connections, and replace the sensor if necessary. 3. Replace the curing PCA.
Code: 16.01.01:03, 16.01.02:03
Description: Curing module X firmware and hardware mismatch. Module disabled, substrate going under this module won't be cured. But if module is required to print, reinstall/upgrade printer firmware. If problem persists, call support.
Causes: Current firmware version and curing module hardware version mismatch.
Remedy: 1. Update printer firmware. 2. Replace the curing PCA.
Code: 16.01.01:04, 16.01.02:04
Description: Curing module X generic comms error Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If the problem persists, call support.
Causes: a. Printer cannot communicate with module b. Cabling problem or curing PCA problem
Remedy: 1. Check cabling. 2. Run e-cabinet and e-box diagnostics. 3. Replace the curing PCA.
Code: 16.01.01:05, 16.01.02:05
Description: Curing module X warm-up timeout module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.
Causes: a. Curing module cannot reach target temperature on time. b. Curing bar is not properly closed and latched. c. Curing module is not closed or has an internal failure (fan or resistor).
Remedy: 1. Check that the module is properly closed and sealed. 2. Run subsystem diagnostics. 3. Replace fan/resistor module.
Code: 16.01.01:09, 16.01.02:09
Description: Curing module X: no PCA device detected. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support. The printer cannot detect the curing PCA.
Causes: a. Curing PCA connection problem b. Curing PCA malfunction
Remedy: 1. Check connections. 2. Replace the curing PCA.
Code: 16.01.01:10, 16.01.02:10
Description: Curing module X AC power out of range. Module disabled, substrate going under this module won't be cured. But if module is required to print, run subsystem diagnostic. If problem persists, call support.. AC power to the module has been cut.
Causes: a. Safety interlocks or emergency stops have been activated. Usually, if this happens, you will have another system error pointing to the safety element activated. b. ACB is down (then a couple of modules down). c. There has been an AC power cut or AC input tension out of range. d. A resistor has failed. e. A current-sensor PCA has failed.
Remedy: 1. Check that safety elements work properly. 2. Check that all ACBs are OK and in working position. 3. Check whether the customer has power cuts and input voltage problems. 4. Check resistor and replace if necessary. 5. Check PCA and replace if necessary. See Curing and vapor removal PCA.